Aruna Sharma - Itil, Csm Email & Phone Number

Lawrenceville, Ga, Us

Johns Creek, Ga

• Manages the team that analyzes business processes, develops functional requirements and validates solutions for large to moderate-sized software development projects.• Oversees overall requirements gathering efforts and provides leadership and ownership for the processes involved.• Guides interactions of cross functional teams in the analysis of business requirements and creation of technical testing specifications for internal applications.• Facilitates meetings with key business stakeholders and technology services team members.• Supports the software development team in understanding functional requirements and quality assurance goals and to resolve issues.• Ensures the validation of software functionality through development and execution of test cases and scripts. • Lead implementation of Protractor Framework and automated critical Regression test scripts • Lead Data Validation testing using SQL Queries for Data-warehouse for Business Reporting• Lead implementation of Power BI dashboard and reduced the number of Help desk Data Pull tickets by 75%.• Oversees the user acceptance testing process to ensure successful implementation of the designed solution. • Promotes traceability and translation of requirements to business SOPs.• Ensures that the integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology.• Manages personnel activities of staff (i.e. hire, train, appraise, reward, motivate, discipline, recommend termination as necessary, etc.).

Johns Creek, Ga

•Manages a team of Business Analysts and Quality Assurance Analysts and Engineers.•Oversees Software Testing and overall requirements gathering efforts and provides leadership and ownership for the processes involved.•Guides interactions of cross functional teams in the analysis of business requirements and creation of technical testing specifications for internal applications.•Supports the software development team in understanding functional requirements and quality assurance goals and to resolve issues.•Lead Data Validation testing using SQL Queries for Data-warehouse for Business Reporting•Ensures the validation of software functionality through development and execution of test cases and scripts.•Oversees the user acceptance testing process to ensure successful implementation of the designed solution. •Ensures that the integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology.•Lead implementation of automation framework using Visual Studio 2012•Actively involved in Scrum meetings and Sprint Planning sessions•Develop manual and automated regression test plans & maintain Test Plan Repository in Microsoft Test Manager•Execute and document Test Results, analyze test results, determine root cause and recommend potential solutions •Design, maintain and disseminate organizational Quality Assurance metrics •Facilitate test results briefing and debriefing meetings with stakeholders and development team •Lead Defect Triage meeting, providing Defect reports to the team during project testing Cycle. •Conduct Post Release verification following a deployment and monitor post Release defects.

 Perform testing tasks requiring planning, scheduling, and testing to assure that developed products meet design specifications and are within total quality management limits and standards.  Collaborate with the Product Management and Development staff through all stages of the development lifecycle.  Create defect metric reports and other reporting to track and maintain service level agreements and process. Create overall QA strategy and Risk Analysis for projects based on project, application requirements.  Work both as hands-on and team lead capacity to define and manage testing of the applications in multiple platforms.  Work with internal applications and development resources to define and manage test environments necessary to support timely and quality delivery of application changes. Day to day management of QA plans, processes and resources aligned to testing

 Created test plans/ Test Cases Using MS Excel and MS word Conducted Testing of the Customized products on year 2000 NT Platform Tested IVR Scripts and Web Base applications Participated in design reviews and reviewed new documentation