Janice Spence Email & Phone Number

London, Gb

Greater London, England, United Kingdom

Providing information and support to members of the public and other clinical staff. Arranging appointments for radiology procedures, and liaising with clinical staff - Radiologists/Radiographers and Sonographersabout patient appointments and pathways. Organising MRI, CT Scans, X-ray and Ultrasound appointments, reminder calls, and processing reports.Checking, prioritising referrals and vetting regularly to ensure appointments are promptly allocated. Communicating with patients, answering telephone calls from patients, general practitioners and consultants.Liaising with clinical staff with regard to the vetting of procedures not covered in set guidelines.Responsible for maintenance of the waiting list and advising the Imaging Lead Administrator of issues especially possible breaches before they arise so that actions can be taken early to ensure breaches do not occur.

London, England, United Kingdom

Maintained and reported on client databasesTracked timelines, and author comments through a publication review database, iEnvision, and Excel spreadsheets Assisted a team of medical writers and account managers

Sourcing journal submission and publishing information (e.g. instructions to authors) and conference details (e.g. abstract due dates abstract, poster and oral submission details).Financial managementManaging internal databases (Datavision, Endnote and Veeva Vault) in support of the agency business.Obtaining copyrights/licenses/liaising with rights holders. Copyrights/licensing procedure training.Sourcing reference materials requested by Client Services and Editorial teams.Performing internet searches in support of account teams. Executing accurate online submissions of abstracts and journal papers.Checking presentation slide content.Maintaining and updating reference libraries.

London, United Kingdom

Managing internal databases (Datavision, Endnote and Veeva Vault) in support of the agency business.Sourcing reference materials requested by Client Services and Editorial teams.Performing internet searches in support of account teams. Sourcing journal submission and publishing information (e.g. instructions to authors) and conference details (e.g. abstract due dates abstract, poster and oral submission details).Obtaining copyrights/licenses. Assisting with copyrights/licensing procedure training.Executing accurate online submissions of abstracts and journal papers.Checking presentation slide content.Maintaining and updating reference libraries. Liaising with clients, publishers and the Copyright Center.Maintaining and managing financial records.

London, United Kingdom

Liaised with customers and clients.Maintained the subscriber’s database.Enabled online journal access to subscribers and pay per view customers.Maintained important financial information (raising invoices, chasing outstanding accounts, recording payment information).Liaised with customers and the finance department. Helped the multimedia department with the development and maintenance of the International Medical Press website.

London, United Kingdom

Coordinated meetings.Booked and arranged international travel.Liaised with clients.Put together travel/meeting itineraries for the Head of Marketing, CEO and Managing Director.Distributed press packs (show reels along with company information).Assisted the Office Manager with the day to day running of the office.

London, United Kingdom

Data input and database management. Collated, photocopied and distributed exhibitor manuals. Updated exhibition floor plans. Assisted at exhibitor open days and ran the organisers office.Distributed exhibitor badges and contractor badges.Ordered stationery. Distributed post.Coordinated meetings for the managing director.Assisted the office manager, sales team, marketing team and the organising team daily.

London, United Kingdom

Researched and gathered addresses of personnel facilities and film location contacts. Distributed questionnaires. Data entry. Database management.Edited and proof-read records for future publications.Handled enquires from location managers regarding potential filming locations for up and coming projects, pop promos, and television programmes.Maintained and updated the location library by checking that photographs of locations were filed appropriately, up to date, and that the information was transferred successfully to the internal database.

London, United Kingdom

Maintained the Vacancy Information Service database. Responded to general enquiries.Replied to written, telephone, and e-mail enquiries from the public and government departments. Ordered stationery.Despatched leaflets. Maintained the Human Resources department’s extensive registry and created new filing systems.

London, United Kingdom

Logged in customer payments (cheques, postal orders and credit card transactions).Updated customer information on the internal database. Prepared and mailed out bill reminder letters.