Jana Sepulveda Email & Phone Number

Newport Beach, CA, US

United States

Select and deliver groceries for customers.

United States

United States

Receptionist duties included greeting clients, answering and directing phone calls. Light cleaning, stocking of breakrooms and office supplies. Administrative tasks include entering timesheets for offsite events, calculating bonuses and mileage for staff, scanning documents, distributing documents to correct department, creating folders for events.

National Consumer Affairs for Hyundai Motor America corporate headquarters. Handled cases, lemon law, BBB and other automotive concerns.

United States

Worked as part of the catering team at Blizzard Entertainment. We handle catering events as well as maintenance of the break rooms and stocking. Will also work in the café when needed on the main building as cashier, busser, etc. Became acting manager when catering manager was out. Handled email responses, invoicing, and general organization of the events.

Orange County, California Area

As acting manager duty I ensured that all customers were satisfied and happy with their purchase. I received feedback from customers and resolved any issues they may have had. I guided all baristas to their positions and tasks throughout the day as well as ensured all tasks were complete for the next MOD. I kept track of product and constantly made.

Brea, California

• Ticket Sales for a variety of comedy shows using cash, credit cards or gift cards
• Answer multiple line phones in a timely manner and call customers for ticket entry
• Answer general questions or direct questions to the appropriate place
• Provides excellent customer service consistently
• Clear communication with customers regarding policies and with team members about any information
• Run food or drinks for servers, sauce prep, dessert prep and restocking supplies/ glasses

Santa Ana, CA

• Sales of products while providing excellent customer service throughout order and beyond.
• Assisted incoming customers in placing orders, general questions, and also answered accounting /invoicing questions and concerns.
• Assisted in account management of customers. Built and maintained customer relations through email and phone.
• Provided quotes and followed up to close sales. Met or exceeded sales goal.

Tustin, CA

* Promoted from Cashier to Floral Designer* Custom design/ create floral arrangements for seasonal and year round using in store products* Customer service specializing in ringing merchandise, cash handling, returns, processing transactions and general cleaning and stocking. * Answering and directing multiple line calls as needed.* Employee of the month.

Santa Barbara, California Area

• Exceptional customer service to every customer
• Learned to make a variety of drinks according company standards as well as customer specifications; patient and understanding.
• Acting manager on duty uses clear communication skills with team members to assign tasks and with customers to ensure satisfaction.
• Impeccable teamwork with a variety of people over my employment.
• Continuously challenging atmosphere which provided the opportunity to be faster and more efficient even under stressful conditions or pressure.
• Worked also at many of the surrounding locations for a variety of experiences.

Anaheim, California

• Strong ability to memorize long spiels in a short amount of time for two attractions.
• Learned to operate machinery safely and effectively.
• Great customer service given by aiding and directing people in a friendly manner.
• Diverse place of work which allowed exposure to a wide variety of cultures and ages.
• Work effectively with others to assure a unique and memorable experience for all Guests.