• Customer-centric results-oriented leader with 10+ years’ experience in delivering Data Science driven impact to matrixed organizations• Proven record in building empowered teams that excel in collaboration with cross functional partners; Leads with empathy and strives to create a positive environment with clear and honest communication• Excellent Analytical and Problem-Solving skills with experience in implementing ML model-based strategies to improve business• Experienced in leveraging Data Science to influence multiple domains like Fraud Risk, Credit Risk, Marketing and Consumer behavior• Adept at creating and envisioning Data Products that improve efficiency and accuracy for model building and analytics• Strong technical background in SQL, Python, Big Query and other data visualization tools like Tableau, Amplitude and Looker
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Head Of DataUpsideSan Jose, Ca, Us -
Head Of DataUpside Jul 2024 - PresentWashington, District Of Columbia, UsI lead all the Data functions at Upside including Data Science (ML), Product Analytics, Marketing Analytics, Merchant Analytics and Fraud Analytics. -
Head Of Data Science And MlUpside Apr 2023 - Jul 2024Washington, District Of Columbia, UsUpside is a digital marketplace that connects millions of consumers with brick and mortar retailers nationwide. Since 2016, Upside's personalized offers have empowered individuals to gain greater purchasing power for their essential needs and helped businesses achieve measurable profits. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailers, the consumers they serve, and towards important sustainability initiatives. At Upside, I am responsible for leading the Data Science and Machine Learning organization that directly drives top line revenue growth for the company. -
Director Of Data Science, Paypal Digital Wallet And Consumer ProductsPaypal Mar 2021 - Mar 2023San Jose, Ca, Us• I lead a team of 50+ Data Scientists including Senior Managers and Managers to improve consumer experience across various PayPal products like PayPal P2P, Venmo (Peer to Peer payments), Xoom (International Remittance), Donations, Financial services (Crypto and High Yield Savings), Honey (Shopping) and Overall consumer experience across both App and Web interfaces• Influence the roadmap of cross-functional stakeholders (Product, Engineering and Design) with data-driven recommendations• Implemented strategies using propensity ML models to improve cross-sell of new products to existing customers of PayPal• Ran multiple experiments to test and optimize consumer experience and behavior across all interfaces• Led data strategy vision to bring cross-property data from various PayPal acquisitions like Honey, Xoom, and Venmo into a single platform and created relevant data marts that would improve efficiency and accuracy for analytics• Defined and operationalized relevant KPIs (Key Performance Indicators) to ensure laser focus on business goals, but also detailed enough to monitor the overall business health• Established Go to Market checklist and KPI tracking capabilities for successful launch of multiple products like Crypto, PayPal Digital Wallet and High Yield Savings Account• Created Data-Driven recommendations that drove 5X increase to adoption of early-stage products -
Senior Manager Of Data Science, Large Enterprise Merchant And Paypal In-Store ProductsPaypal Aug 2019 - Mar 2021San Jose, Ca, Us• Provided data driven recommendations to optimize Merchant integrations with PayPal to reduce the lead time• Supported the re-launch of PayPal In-Store product in collaboration with the newly acquired iZettle product• Improved the Instant Transfer experience for Merchants that resulted in incremental $10M in revenue for the company• Improved the servicing experience for large merchants with multiple accounts to reduce manual servicing costs for the company -
Senior Manager Of Data Science, Head Of Paypal Working Capital UnderwritingPaypal Jul 2018 - Jul 2019San Jose, Ca, Us• I led a team of 10+ Data Scientists to manage the automated underwriting strategy for PayPal Working Capital Loans• Under my leadership, we grew the business by more than three times through our innovative underwriting strategies and lent over $2B in a calendar year• Introduced new techniques to the underwriting process like Pre-Approval, Custom loans by repayment types, Step wise graduation policy for loyal customers, that helped improve revenue for the company and the application experience for merchants• Having been one of the first data scientists on the team, I created an automated decision strategy from scratch leveraging machine learning models, for underwriting PayPal Working Capital loans to small and medium-size merchants on the PayPal platform• Worked with engineering team to implement data pipes and decision strategies in the production environment using detailed requirements -
Data Science Manager 2 - Paypal Working CapitalPaypal May 2017 - Jun 2018San Jose, Ca, UsOwn and Create Credit Strategies and Risk Policies for PayPal Working Capital -
Data Science Manager1 - Paypal Working CapitalPaypal Feb 2016 - Apr 2017San Jose, Ca, UsOwn and Create Credit Strategies and Risk Policies based on Internal PayPal data for PayPal Working Capital -
Data Scientist 3 - Paypal Working CapitalPaypal Apr 2015 - Jan 2016San Jose, Ca, UsOwn and Create Credit Strategies and Risk Policies based on Internal PayPal data for PayPal Working Capital -
Data Scientist 2, Paypal Funding MixPaypal Jan 2014 - Mar 2015San Jose, Ca, Us• Setup A/B test Experimentation and Measurement frameworks to assess the impact of 5+ experiments every month that were designed to influence consumer behavior on the type of funding instrument they use while transacting with PayPal• Provided insights based on deep dive analysis that resulted in innovative strategies to incentivize usage of low-cost funding instruments that reduce transaction expenses for PayPal• Worked on large databases and improved financial performance assessment of 80+ marketing campaigns -
Data Scientist 1, Fraud RiskPaypal Jun 2012 - Dec 2013San Jose, Ca, Us• Managed Risk policy and loss forecasting for fraud manifestations like account takeover and spoof withdrawals for PayPal• Identified and fixed gaps in our risk policy to reduce Account Takeover and Spoof Withdrawal losses over time• Developed root causing methodologies and frameworks to quickly spot emerging fraud trends -
Research InternTu Dresden 2011 - 2012Dresden, DeCharacterized and developed a new multi-pinhole calibration technique for laser Doppler sensors. -
InternBharat Heavy Electricals Limited 2010 - 2011New Delhi, Delhi, InDeveloped model to predict the output of Pre-heater Furnace and time delay to reach peak temperature.
Jana G Education Details
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Indian Institute Of Technology, MadrasElectronics And Communications Engineering -
Cfa InstituteCfa Level 1
Frequently Asked Questions about Jana G
What company does Jana G work for?
Jana G works for Upside
What is Jana G's role at the current company?
Jana G's current role is Head of Data.
What schools did Jana G attend?
Jana G attended Indian Institute Of Technology, Madras, Cfa Institute.
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