Jana Van Graan Email and Phone Number

• Overseeing daily operations with meticulous attention to detail• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Advising business on appropriate operational risk, compliance, regulatory and governance frameworks and processes• Partnering with business to design, implement, monitor and improve risk and compliance frameworks• Developing strategies which adapt to regulatory changes and enforcements arising from business diversification, acquisition and legislative changes• Delivering a high standard of sales, administrative, marketing and financial audit support• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders and resolving queries• Performing yearly risk assessments and determining a rolling three-year audit plan• Conducting internal audits; preparing and discussing findings and recommendations with key stakeholders• Requesting monthly updates on implementation of audit recommendations • Attending and preparing presentations for Steering Committee, Compliance Committee and Audit Committee• Attending regular meetings with managing director and chief financial officer on J-SOX updates, audit recommendations progress and possible risk exposures• Performing J-SOX, ITGC and ITAC process level controls testing through walkthroughs, testing design effectiveness, testing operating effectiveness, retesting remediations, and roll forward and deficiencies follow-up on remediation• Conducting J-SOX company level controls testing• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader with strict enforcement of health, safety and statutory regulations, governance processes and compliance requirements

• Advising clients on appropriate operational risk, compliance, regulatory and governance frameworks and processes• Partnering with clients to design, implement, monitor and improve risk and compliance framework• Assisting with the development of strategies which adapt to regulatory changes and enforcements arising from business diversification, acquisition and legislative changes• Establishing, implementing and overseeing effective systems and controls, designing and implementing key business processes to meet risk and regulatory requirements• Client liaison, building strong working relationships and effective communication channels with key stakeholders

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Performing the following duties in all roles with varying levels of responsibility:• Overseeing audit operations, supervising, coaching, motivating and mentoring personnel• Customer service and liaison, building strong working relationships with key stakeholders• Planning, executing and supervising process, risk, control and other audits, resolving complaints and enquiries• Data entry and database management, maintaining meticulous records• Establishing, implementing and overseeing effective systems, processes and controls• Cost and budget management with extensive quality control• Producing various reports, presentations, analyses, correspondence and documentation • Performing as a strong member of a cohesive team with strict adherence to statutory regulations, governance and compliance requirements

• Ensuring efficient audit operations, coaching, supervising, mentoring and motivating employees• Client liaison and service, developing firm working relationships with relevant parties• Scheduling, executing and overseeing risk, process, control and other audits, addressing and resolving enquiries and complaints• Data capturing and database management, ensuring precise records are maintained• Initiating, introducing and managing practical controls, processes and systems• Budget and cost management with considerable quality control• Completing multiple presentations, reports, correspondence, analyses and documentation• Working as a committed team member and adhering to all statutory regulations, compliance and governance requirements