Jana Alsaad Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Event Portfolios Include:- Investment Operations (US&EU)- Chemical Logistics- Financial Data- Programmatic & Digital Marketing

Clarendon House, 147 London Road, Kingston Upon Thames, Surrey

During my placement year at Emirates Holidays I dealt with customer queries and resolved any issues on a daily basis. I handled high pressure and delicate customer situations efficiently, which enabled me to achieve the highest call taker of the month in multiple occasions. My empathetic and outgoing personality led to constantly high ratings from customer reviews. I was trained in all ERP systems, including Salesforce and assisted in training new starters. Although the outbreak of the pandemic… Show more During my placement year at Emirates Holidays I dealt with customer queries and resolved any issues on a daily basis. I handled high pressure and delicate customer situations efficiently, which enabled me to achieve the highest call taker of the month in multiple occasions. My empathetic and outgoing personality led to constantly high ratings from customer reviews. I was trained in all ERP systems, including Salesforce and assisted in training new starters. Although the outbreak of the pandemic did impact the end of my placement, I am grateful for the time I spent as it kickstarted my interest in sales. Show less

Amman Governorate, Jordan

I shadowed the head of finance in day to day operations such as payroll and invoices. I was then assigned an insurance policy project, where I created and developed a template that organized all the insurance policies in a highly efficient and structured manner. After calculating the benefits of the policies, I encountered an error impacting the cost/premium of each policy and was trusted by my manager to resolve the error. I was asked to present my findings and the resolution, where I then… Show more I shadowed the head of finance in day to day operations such as payroll and invoices. I was then assigned an insurance policy project, where I created and developed a template that organized all the insurance policies in a highly efficient and structured manner. After calculating the benefits of the policies, I encountered an error impacting the cost/premium of each policy and was trusted by my manager to resolve the error. I was asked to present my findings and the resolution, where I then suggested alternatives to the General Manager and Head of Finance in a high impact power point presentation. Show less

Bsc, Business Management, First

Activities and Societies: Arabic Society

International Baccalaureate Diploma

Activities and Societies: Varsity Football Team