• Identify clients needs through a thorough skin analysis. • Customize a skincare treatment for clients to follow at home.• Recommend cosmetics and skin care products based on clients preferences and skin type.• Educate clients about skincare, body care, and wellness.• Formulate skincare and cosmetics.• Market and promotion for products and services.

 Demonstrated ability to leverage technology to streamline processes for tax season.  Basic tax research skills with competency to investigate.  Effectively initiate, manage, and complete assigned projects. Solid communication skills (written and verbal). Ensure quality of work products and customer documentation. Provided first line support for hardware such as: Laptops, Desktops, Smart phones, and Printers.  Responsible for projects to develop solutions to routine technical problems of limited.  Gathered and analyzed data for trend analysis.  Responsible User access management for internal staff and external client on proprietary software. Responsible for first line software support for Microsoft, Google and other proprietary software

 Attracts potential customers by answering product and service questions; suggesting information about other products and service provided by Verizon.  Assist customers with product troubleshooting and networking issues.  Assisting customers with bill pay via self service Verizon phone application and/or online through the customers account.  Create help desk tickets as needed  Assist customers with purchasing products and add on services to their accounts via inbound calls or chat.

 Providing information to guests about hotel policies, services and amenities. Leveraged corporate technology to research reservation information on the computer system.  Financial responsibilities such as; Posting charges to guest accounts, Processing payments from guests, Closing, balancing and making necessary corrections to guest accounts, counting and balancing cash, credit cards and direct bill accounts and Investigation or analyzing out-of-balance situations and making adjustments or corrections as needed and Completing various computer audit reports. Ability to listen for or anticipate and respond to guest complaints as well as negotiating feasible resolutions.

 Research and process credits to customers for stocked returns, damages and other issues. Follow correct procedures and compliance guidelines, such as hazardous materials, cold chain compliance and pedigree, to determine and document accurate reasons for credits, issue customer credits, and organize the logistics of returned product, effectively communicating with customer and sales throughout the process Responded to requests for technical assistance/ troubleshooting via phone and create tickets as needed through Salesforce for Microsoft Office suite and proprietary web-based software, averaging 30-40 calls per shift.  Supported 500 end users.  Respond to basic customer inquiries regarding products, pricing and basic backorder reports in a timely and professional manner Managing customer and product data within the system Assist with troubleshooting user access and password issues and providing patient portal training as necessary. Communicating with cross-functional departments in order to coordinate customer service

 Answered an average of 10-15 incoming customer calls regarding billing issues, service questions and general client concerns. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.