Janae Winston, Ctrs, Cprp, Cia Email & Phone Number

• Assists the Inclusion Manager and Member Agency staff in determining, implementing, and evaluating participant and/or program modifications for individuals enrolled in recreational programs such as, before/after school programs, preschool, day camp, sport, fitness, and dance. • Facilitates disability, behavior management, and participant care plan training (i.e., seizure, diabetes, allergies, and lift/transfer) for part-time inclusion and member district staff.• Organizes part-time staff availability, assigns, and communicates work schedules, including problem-solving absences. • Assists in the supervision and evaluation of part-time seasonal employees and Member Agency staff.• Provides timely responses to phone calls, voicemails, and written materials, whether received by mail, facsimile, text, and e-mails.• Maintains effective communication in all work-related relationships.• Troubleshoots challenging participant behaviors by working with Member Agency and FVSRA staff on-site to implement modifications.• Provides physical and emotional assistance to children and adults with disabilities.• Assess, plan, develop, lead, evaluate, and document therapeutic recreation programs on a year-round basis.• Understands the inclusion process and work closely with the inclusion team to support individuals with disabilities in the most inclusive setting.• Acts as the primary contact between FVSRA and patrons requesting inclusion services. • Schedules and conducts therapeutic recreation assessments and observations on new and current participants.• Completes and maintains all inclusion paperwork, i.e., records, forms, and correspondence.• Attends and assists participants for special events, overnights, trips (by car, van, bus, train, or airplane), and any other activities.• Safely drives a vehicle and 15-passenger bus to programs, seasonal events, away trips, and/or meetings.

• Recruit, hire, orient, train, supervise, and evaluate five Recreation Specialists including ongoing communication • Monitor the Development of five Recreation Specialists responsible for planning, implementing, and evaluating a wide variety of recreation and leisure programs and services for individuals with disabilities • Guide the development of the professional and personal skills of staff under supervision by seeking and creating opportunities for their further development. • Provide proper orientation, job instruction training and in-service training to staff. • Prepare reports, recommendations and complete special projects as required by the Superintendent of Recreation II and Executive Director. • Complete management assignments, including writing board reports, assisting with budget planning and preparation; proofreading staff work and planning staff recognition activities. • Communicate effectively with small and large groups of people by providing information and assistance to member district staff, community groups, staff, parents and participants through presentations, speaking opportunities, and training. • Serve as the Association’s Special Olympics Athletic Director (S.O.A.D.) Coordinator and follow the established timeline for details and responsibilities. Maintain the SOAD Procedure Manual. • Develop coach, athlete, and sport evaluations and distribute to all sports to be completed. Compile results of evaluations. Make recommendations for the next year’s athletic offerings. • Assist the Superintendent of Recreation and Facility Coordinator to determine practice and game sites to be used for the NWSRA Lightning Athletics • Oversee Lightning Athletics supplies and equipment inventorying and making purchases. Oversee the loaning of equipment to families and other agencies

• Responsible for training, orientating, supervising, and managing agency part-time weekly program staff• Responsible for maintaining part-time staff records • Coordinated staffing for all weekly programs and securing subs for weekly programs.• Conducted observations and assessments of part-time staff and follow-up with necessary paperwork, phone calls, and debriefing after each observation.• Assisted with reviewing and approving part-time staff timesheets. • Assisted with the coordination of the part-time staff, Program Leader, and volunteer appreciation party/program.• Oversaw the supervision of all NWSRA program leaders including training, the mentoring program, and evaluations.• Assisted the Operations Coordinator to ensure contractual seasonal program leaders have all liability paperwork completed and on file. • Developed routes, assist with program leader notebook contents, and all tasks included in the pre/post program checklists for part-time leaders.• Monitored the development of part-time program leaders responsible for planning, implementing, and evaluating a wide variety of recreation and leisure programs and services for individuals with disabilities.• Contributed program ideas and proof seasonal brochure content • Tracked and maintained budgets of part-time program leader programs • Prepared, received, and understood written material, whether by mail, facsimile, text, or e-mail and quickly respond to phone calls, voicemails, and written materials.

• Design and implement various recreation programs with focused goals to improve/enhance the skills regarding ability and/or social aspect of individuals of all ages and disabilities • Evaluate and document successes, improvements, reactions of participants, and whether goals were met in recreation program • Coordinate social club, day camp, and special events involving communication and reservations of facilities, vehicles, and staff needed• Plan and lead leisure education activities to students of participating schools in park district areas• Promote agency with involvement in Ability Awareness presentations and Outreach events• Communicate with co-workers, parents, and members of park district agencies to provide safe quality programming • Participation in multiple inter-agency committees to enhance and achieve goals of NWSRA

Aurora, Il

• Encouraged involvement of children with disabilities ages 5-12 as a trusted guide creating options • Established constant interpersonal communication between child, parent, staff, and agency via face to face, call, text, email • Implemented behavior sticker reward chart for child after discussing with parent home techniques for positive behavior • Documented observations of child in bi-weekly reports stating behaviors, environmental, and/ormedical changes

• Design and implement various recreation programs with focused goals to improve/enhance the skills regarding ability and/or social aspect of individuals of all ages and disabilities• Assist with conducting assessments of new participants interested in FVSRA or affiliated park district programs • Utilize various behavior management techniques when de-escalating participants • Communicate and collaborate with recreation staff of 18 and part-time staff when leading, assisting, and managing various behaviors of participants• Maintain and communicate information regarding physical, dietary, and sensory needs with staff working with each participant to promote a successful recreation program • Evaluate and document successes, improvements, reactions of participants, and whether goals were met in recreation program

Aurora, Il

• Deliver excellent customer service answered questions and distributed shopping bags to customers, producing larger transactions • Process cash, credit, and check payments

Aurora, Il

• Lead team of ten in a high-functioning 2.2 million-dollar store ensuring all members have purposeful tasks • Interacted with customers producing greater sales and overall customer satisfaction • Coached team with hands on training, role playing, and personal demonstration • Managed office communications via phone, email, face to face with other managers and team)

Aurora, Il

• Supervised team of ten ensuring customer needs were met with consistent excellent customer service • Delegated store tasks according to observed strengths during high volume days • Addressed concerns and issues of customers by communicating policies and providing assistance within the ability of my position

Aurora, Il

• Trained new employees company standards with company manual, personal demonstration, and role playing exercises • Assisted management team completing tasks of putting more product on sales floor, creating new displays, and developing team customer service skills

Naperville, Il

• Observed the Certified Recreational Therapists assessment and documentation process utilized for students ages 5-21 with Autism and other developmental disabilities • Interacted with students by participating in activities during their recreational therapy sessions such as conversation, games, and crafts • Assisted the Certified Recreational Therapists with students by encouraging students to participate in therapy and deescalating emotional outbursts

North Aurora, Il

• Adjusted number of product added or not delivered to customers in AS400 system ensuring correct billing • Processed customer orders via phone