Janaina Hakamada Email & Phone Number

Coquitlam, British Columbia, Canada

● Provided support across various store areas, including sales floor, fitting room, cash wrap, and back of house as needed.● Helped and answered customer questions about the store and its merchandise.● Vigilantly monitored for security risks and theft, taking proactive measures to prevent and address such situations.● Efficiently processed payments, including cash, checks, credit cards, and vouchers.● Assisted customers by offering information and resolving any issues or complaints they had.

New Westminster, British Columbia, Canada

● Delivered top-notch care to dogs and provided excellent customer service to clients.● Maintained a clean and tidy environment for dogs at all times.● Demonstrated the ability to manage multiple priorities and excel in a fast-paced work environment.● Managed the check-in and check-out process for dogs under the facility’s care.

São Paulo Area, Brazil

● Conducted in-depth research, analysis, and data synthesis to provide critical insights for informed decisionmaking, enabling strategic portfolio adjustments in response to local market trends and changes.● Effectively interpreted specifications and procedures, offering essential information and infrastructure service quotations to support team and client requirements. Conducted statistical comparisons, technical analyses, and examined historical charts.● Prepared and delivered comprehensive weekly, monthly, and annual reports, including results releases, ratings, and statistical data.● Facilitated management analyses of data for various departments, investor relations, participants, market institutions, and regulators as needed.● Possessed hands-on experience with clearing and settlement services, including expertise in the primary fee structures and trading costs associated with transactions in both derivatives and equities markets.

São Paulo Area, Brazil

● Responsible for updating legal process information on a database system● In charge of writing, reviewing and forwarding letters, circulars, norms and memorandums● Developed reports based on files and other information systems used at the bank

São Paulo Area, Brazil

● Supported the Senior Auditors in their duties, including gathering data, compiling and reviewing reports, and assisting with research● In charge of monitoring and elaborating standards and procedures● Assisted with the execution of audit fieldwork, including reviewing relevant financial documentation to assess compliance, preparing reports with an opinion as auditor● Created demonstrations and descriptions of standard practices and non-conformities● Provided support in the analyses of financial and operational data to assist the Senior Auditors in formulating audit conclusions, identifying risks and fraud● Carried out inventories

São Paulo

● Responsible for generating reports and statistics for management analyses● Developed researches on the financial market● In charge on analyzing and publishing economic indicators to the market● Responsible for calculating and comparer rates from financial operations, such as IPCA and IGPM curves, and structured operations