Janaina Sato Email & Phone Number

Brazil

Rio De Janeiro, Brazil

• Responsible for creating strategies for the evolution of the product portfolio, services and offers for the Small and Medium-sized companies segment. By defining a new portfolio for new customers and base customers.
• Responsible for creating offers for the SMB segment and MKT strategy.
• Definition and development of projects focused on the evolution of the B2B portfolio.
• Development of executive presentations and alignment of MKT strategies for the segment with other Stakeholders.
• Monitoring of Segment KPIs and Market Share.

Brazil

-Supported Master Retail Partners)-Managed the retail vendor’s contract channels (600 vendors allocated in different locations in the country) and all activities related such as price definition, HC allocation, result, and quality in analysis.-Managed commercial relationships with business customers and third party suppliers. Managed the in-life supplier.

Rio De Janeiro, Brazil

- Responsible for creating strategies for national and regionalized offers, through analysis of performance reports by DDD and setting up the clustering of DDD`s so that they are suitable for the best offers.- Responsible for Project Management regarding improvements to existing Offers and creation of new ones, through bonuses and discounts, ICMS adequacy.

Dublin, County Dublin, Ireland

Part-Time English Student and Part-Time Customer Service | Swan English School, The Natural Bakery, and The Two Pub/The Black Door, IRLANDA – DUBLIN | 06/18 - 07/2020

Brazil

-Provided deep business knowledge and insight into how the business operates today and ensure that the requirements of the divisions / common functions are known and considered in the commercial process.-Designed and implemented all the processes necessary for the proper functioning of the store.-Led the design and development of new ways of working.

Brazil

-Managed the objectives, performance, and personal development of your direct reports.-Collaborated effectively across the specialist teams, ensuring that they understand the business requirements and support them in achieving their objectives.-Supported the production of end-user training material and delivery of end-user training as required.-Played an.

Telefonica Vivo

-Led a team of Sales Operations Specialists supporting field sales professionals in Northern Brazil, managed the Direct Channels team in the alignment of strategies applied to face-to-face channels, together with territorial managers, and according to planning defined with the central area.-Managed the quality of sales, processes, and procedures of 20.

Brazil

-Achievements: Successfully developed new business models in the Retail channel, improving ongoing processes through systems development and procedural adjustments. Created the Medium Retail and Direct Sales pilot for retailers.

Brazil

-Achievements: Implemented Projects in the Commercial area related to Telefonica x Vivo synergy, and developed password management, enabling systems to monitor the Anatel SMP14 indicator.

Brazil

-Achievements: Successfully researched, planned, and hired agencies to set up events and forums for the reseller channel. Prepared reports and sales follow-up.

Lima, Peru

-Achievements: Assigned a project in Peru due to outstanding work performance. Developed a new sales commissioning model for franchisees at Telefonica Peru. Monitored and managed quality processes through questionnaires and franchisee categorization. Developed accreditation Manual with new premises for new dealers accreditation and monitored 12 months in.

Brazil

Brazil

Brazil

Postgraduate Degree, Applied Neuropsychology

Postgraduate Degree, Business Administration And Management, General

Bachelor'S Degree, Psychology