• Assist the Concur Expense Audit Team and Invoice Capture Team from Latin America (Argentina, Brazil and Colombia;• Participate and directly develop projects that are contributing to have a smother auditing process;• Innovating and creating solutions for day-by-day workflow;• Working on Capacity Plans along with managers, for Expense Audit and Invoice Capture teams;• Daily checking queues and main local clients to make sure audit reports are being processed on time;• Pro-actively check reports on hold to identify cause of errors and investigating solutions;• Coordinate Tagging and queue arrangements based on levels of difficulty and auditor’s qualifications;• In charge of plotting daily Exceptions for all sites;• Inform Client Service Specialists about Reports on Hold.

Responsibilities:• Provide first level assessment of expense reports in compliance to client’s subscription, policies, and procedures;• Utilize tools and systems proficiently to process expense reports;• Document and recommend necessary corrections and additional requirements to complete process in a timely manner;• Be aware of, and comply with, all corporate policies;• Reach a daily target in an efficient way maintaining high quality standards.

Responsibilities:• Anticipate the flight organization through a briefing to discuss the profile of passengers and possible adversities;• Check security items and on-board service items to perform a safe and smooth flight;• Ensure a safe, comfort and peaceful environment for all passengers on board;• Manage conflicts and inconvenient behaviors;• Lead cabin crew team, delegating tasks and helping crew where needed. Achievements: • Certificate of Completion with honor for the achievement of being the best student in class during training; • Worked multiple times as Cabin Crew Supervisor managing cabin crew and passengers to achieve exceptional standards, delivering the best in flight experience for all;

Responsibilities:• Anticipate the flight organization through a briefing to discuss the profile of passengers and possible adversities as well as review the key safety and first aid steps;• Check security items and on-board service items to perform a safe and smooth flight;• Ensure a safe, comfort and peaceful environment for all passengers on board;• Manage conflicts and inconvenient behaviors;• Lead cabin crew team, delegating tasks and helping crew where needed. Achievements: • Won a reputation as a client focused and results driven team player; winning multiple recommendations and awards;• Gained promotion from Economy Class to Business Class in 1 year and Business Class to First Class Cabin Crew after 2 years;• Gained promotion to Cabin Crew Supervisor managing Economy and Business Class Cabin Crew and passengers to achieve exceptional standards, delivering the best in flight experience for all;• Certificate of Completion with honor for the achievement of 100% in the annual exams of safety and emergency procedures.

Responsibilities:• Interact with international schools to plan, coordinate and support exchange projects and solve student problems;• Book and control the availability on Egali’s student houses in Ireland, England and Australia;• Support Egali branches on the sales of the Visa Travel Money Card making their respective reservations as well as recharges on the system;• Prepare presentations of lectures and events held for the students;• Business planning, budgetary control, sales, report writing, resource and account management.Achievements: • Sales goals and KPI targets achieved monthly by the team;• Participation into the foundations to develop Egali into the largest South American student travel agency.

Responsibilities:• Create and manage the Ci Travel Agency– Novo Hamburgo;• Development of business plans and sales & marketing strategies;• Review and analyze market data;• Defining and proposing commercial products offered to business partners;• Network to build partnerships and establish excellent client relations;• Single handily planning, managing and coordinating travel events for clients;• Advising on and negotiating prices.Achievements: • Growing and developing a customer base;• Planning, organizing,and hosting a Uruguayan tour for 30 clients; including transportation, immigration, hotels and flights.

Responsibilities:• Prepare, organize and deliver sales presentations across South America for the Continental Hotel;• Identify and evaluate market opportunities;• Contribute to the organization, supervision and hosting of strategic marketing events and innovative promotions;Achievements: • Recognized by senior management for excellence in personal performance;• Establishing new revenue sources to achieve commercial objectives• Collaborate with the sales & marketing team, developing engaging promotional materials to secure client interest.