- Managed a team of 20+ employees- Executed key administrative functions- Architectural advisor and focal point for company- Implemented strategic plans for enterprise architecture- Defined architecture roadmaps based on company strategies;- Implemented system optimizations to reduce costs (6R´s strategy);- Defined a modernization plan for company applications in order to reduce obsolescense;- Strategy adoption to enable cloud migrations;- Implemented and evolved landing zones for Azure and Google Cloud;- Budgetary Planning & Control (CAPEX, OPEX)

- Team Tech-Lead - Defined architecture roadmap based on company strategies - Evaluated players to provide a strategic vision and support solutions based on TMForum best practices through the use of ODA, eTOM and TAM - Reports and executive presentations to C-Levels and IT directors board - Designed weekly product backlogs consisting of epics, features, user stories, and tasks; - Owned the product roadmap

- Worked on multiple business transition stages of projects simultaneously, ensuring that the company’s goals were met - Monitored and analyzed KPIs - Simulated user cases, ensuring the customer engagement; - Controlled Impacts & Risk Management;

- Product Owner- Developed user stories and led backlog grooming/refinement solutions; - Designed weekly product backlogs consisting of epics, features, user stories, and tasks; - Validated 300+ user test cases (from user stories) - Owned the product roadmap.

(Waterfall & Agile methodologies) - Over 7 years experience in OSS (Operations Support Systems) projects- Wrote user requirements into technical specifications - Collaborated with Business Analysts, Project Leads and IT team to solve issues and ensure solutions are viable and consistent - Structured and prioritized business requirements and communicated plans with stakeholders for review and approval - Controlled Impacts & Risk Management; - Created system guidelines and manuals for the company - Ran training sessions, workshops on system processes and troubleshooting technical issues.

- Provided in-depth consulting services, using advanced funcional knowledge, and advanced product expertise to manage implementations consistent with total client Experience solution delivery;- Designed flow charts to visualize the implementation process for each phase of the project;- Recommended modifications to client systems, policies and procedures to enhance business results;- Created specifications for custom reports to each customer;