Senior Business Analyst
Current• Elicit, document, and manage requirements and specifications to capture customer needs. • Conduct gap analysis and cost-benefit analysis for products and solutions.• Develop wireframes, mockups, or prototypes to visually represent requirements and system functionality. • Estimate and groom user stories, creating acceptance criteria using JIRA. • Provide suggestions for software improvements to enhance customer experience. • Facilitate workshops, meetings, and stakeholder demonstrations.• Leverage data mining to identify trends and optimize processes. • Lead technology integrations and implementations in collaboration with partners.• Prepare and communicate release notes and potential risks to stakeholders.• Validate solutions through testing, feedback, and quality assurance support.• Provide leadership for cross-functional teams to ensure smooth delivery.