Jana Miller Email & Phone Number

As a retired Licensed Nursing Home Administrator, I have always been passionate about all things “senior”; whether it be advocating for brain healthy food served by the culinary department or facilitating those difficult end of life family conversations. I am a leader and mentor. It gives me great joy and satisfaction to build a team that understands their roles and is empowered to deliver extraordinary customer service.During my career, I have met and exceeded a multitude of goals placed in front of me including regulatory compliance, census and revenue growth, safety, employee retention, and customer satisfaction. What is my secret? Hard work, attention to detail, and honesty. I follow a policy of honesty and integrity every day and teach those I lead the same values - I have found superior family satisfaction scores and word of mouth referrals are the natural result. Retirement is a busy time with a relocation to the southwest. However, I can always squeeze in a little time for interesting consultations!