• Responsible for achieving individual and team sales targets where applicable.• Originate, triage, follow up, and schedule demos.50+ contacts per day required (calls, chats, emails, social media) with all activities being documented in CRM.• Probe and understand customer needs using a consultative approach to identify and anticipate issues and then provide the most suitable product (solution).• Arrange meetings with the AE's for clients who have a requirement for API.• Post sales follow up with customers to check on product satisfaction, address questions, check app usage, and proactively look for upsell opportunities.• Available to customers and main point of contact for sales and product questions.• Required to develop and maintain good, long term relationships with customers.• Assist and collaborate with team members in originating, following up, closing, and servicing customers.• Provide timely responses to customers and ensure turn around time on calls, chats, and emails is met.• Document and relay customer product feedback and stay attuned to changes and market trends in the legal tech space.• Maintain deep knowledge of the products and services that UniCourt and its competitors offer• Triage new leads, make cold calls to understand the use case, and guide them with a suitable plan as per their requirement.• Provide assistance with account sign-ups and manage existing accounts.• Provide a demo of the services that we offer.

-Took care of a family owned business as a guest relations manager.- Handling guests and taking feedback to improve the business ideas.

- Took inbound calls related to mobile service plans.- Assisted the clients with a suitable mobile service plan as per their usage.- Also did up-selling of mobile phones along with their new service plan contract.

-Started as an inbound calls associate, received calls to help customer query in regards to car insurance for the U.K residents.- Later was moved to the renewals team and started dealing with accounts that were due for renewal and assisted them with their insurance premium.

-Started as a sales representative did cold calling and lead generation.- Was later moved to do content writing for the rebranding of the company website.