I handle brand development and marketing for our small family farm, including:- Market research using national and regional datasets- Social media strategy and content for Facebook and Instagram- SEO for our e-commerce website using Google Keyword Planner and tools such as MOZ Link Explorer- CRM database management (Hubspot), linked to our Square and MailChimp tools- Evaluation strategy using SEO, e-commerce and social media metrics

I primarily research and write web content related to professional licensing and regulations. I manage all aspects of my freelance writing business, including:- Conducting internet research using credible sources on a wide range of topics- Synthesizing complex information into written content for lay audiences- Incorporating basic HTML tags, such as headings, links, and lists, as required by clients- Integrating SEO techniques into content- Uploading and maintaining content… Show more I primarily research and write web content related to professional licensing and regulations. I manage all aspects of my freelance writing business, including:- Conducting internet research using credible sources on a wide range of topics- Synthesizing complex information into written content for lay audiences- Incorporating basic HTML tags, such as headings, links, and lists, as required by clients- Integrating SEO techniques into content- Uploading and maintaining content in Wordpress Show less

Co-led a research project to determine the program and service needs of older adults (55+) in St. Thomas and Elgin County. This included:- Creating presentations and data visualizations- Leading council meetings of goverment stakeholders- Responding to feedback and solving problems- Creating and analyzing data from a community survey- Completing a final report with programming recommendations for City Council and County partners

In this role, I directly assisted a Member of Provincial Parliament (MPP) in the following ways:- Responded to telephone, email, and in-person inquiries from constituents regarding all Ontario Ministries, programs, and policies, such as Ontario Disability Support Program (ODSP), Ontario Works (OW), Ontario Student Assistance Program (OSAP), birth certificates, driver's licenses, and healthcare- Liaised with senior government personnel in all Ontario Ministries to advocate for… Show more In this role, I directly assisted a Member of Provincial Parliament (MPP) in the following ways:- Responded to telephone, email, and in-person inquiries from constituents regarding all Ontario Ministries, programs, and policies, such as Ontario Disability Support Program (ODSP), Ontario Works (OW), Ontario Student Assistance Program (OSAP), birth certificates, driver's licenses, and healthcare- Liaised with senior government personnel in all Ontario Ministries to advocate for constituents and resolve local program and policy issues- Streamlined case management processes by developing new intake forms and organizational tools- Maintained detailed casework files using an electronic database- Monitored breaking news and coordinated MPP interviews and responses with local media- Drafted communications material, such as media advisories and social media content for Facebook, Twitter, Instagram, and MailChimp- Maintained strong relationships with a network of community and government stakeholders Show less

I coordinated a government-funded immigration portal project (www.welcometoste.ca) designed to recruit newcomers to a rural community facing labour market shortages. In this role, I:- Led the steering committee, composed of local government representatives and community stakeholders, through the visioning process to determine the website audience, goals, and outcomes- Developed and moderated focus groups with local newcomers and other stakeholders to ensure the website design and… Show more I coordinated a government-funded immigration portal project (www.welcometoste.ca) designed to recruit newcomers to a rural community facing labour market shortages. In this role, I:- Led the steering committee, composed of local government representatives and community stakeholders, through the visioning process to determine the website audience, goals, and outcomes- Developed and moderated focus groups with local newcomers and other stakeholders to ensure the website design and marketing strategies were relevant and accessible- Recruited four newcomers to film storytelling video content about their experiences in Canada- Collaborated with the web development team to translate steering committee ideas into viable web design solutions- Wrote all website content, including blog posts and reference material (as of January 2017)- Developed and executed a communications plan, including social media content, press releases, and media interviews- Organized a launch party for local government officials, community stakeholders, focus group participants, and local media- Presented the finished website to all Elgin County municipal councils at local council meetings Show less

- Acted as a liaison between the Ontario Ministry of Education, three Ontario Early Years Centres in London, and four London Family Centres- Analyzed national, provincial and local data sets related to early childhood education to assist in local program planning decisions- Quickly developed in-depth expertise on early childhood education and development and participated as a subject matter expert on various committees involving local school boards, non-profit agencies, police, and… Show more - Acted as a liaison between the Ontario Ministry of Education, three Ontario Early Years Centres in London, and four London Family Centres- Analyzed national, provincial and local data sets related to early childhood education to assist in local program planning decisions- Quickly developed in-depth expertise on early childhood education and development and participated as a subject matter expert on various committees involving local school boards, non-profit agencies, police, and social services- Created reports and presentations on local early childhood education trends for professional and lay audiences Show less

The main tasks in this role included:- Writing literature reviews and grant proposals for various social research projects- Conducting qualitative and quantitative data analysis at the instruction of Lead Investigators- Drafting findings and analysis for academic and professional audiencesAs a teaching assistant, I:- Facilitated weekly, discussion-based, undergraduate social work and social research tutorials- Used multiple methods of engagement and developed my own… Show more The main tasks in this role included:- Writing literature reviews and grant proposals for various social research projects- Conducting qualitative and quantitative data analysis at the instruction of Lead Investigators- Drafting findings and analysis for academic and professional audiencesAs a teaching assistant, I:- Facilitated weekly, discussion-based, undergraduate social work and social research tutorials- Used multiple methods of engagement and developed my own teaching resources based on the principles of universal design for learning- Edited and graded final papers and provided oral and written feedbackIn 2014, I was nominated for the 'Best Undergraduate Tutor' award by the Edinburgh University Student Association. Show less

- Attended community events and festivals to engage women in sexual health education related to birth control, STI testing, HIV/AIDS prevention, and consent- Assisted with event planning for the centre's 25th anniversary gala fundraiser, including interviewing awards recipients and drafting written content for the event program- Created an outreach booklet ('Steph Gets Tested') to assist with STI testing outreach at community events

- Screened new patients (primarily newcomer and immigrant women) using cross-cultural communication, empathic listening, and interviewing skills- Crafted intake assessments of patient healthcare experiences, preferences, and needs- Participated as a social work expert in interprofessional healthcare team meetings to develop and evaluate care plans

As a social work practicum student in the Crosslinks for Seniors program, my main tasks were:- Developing rapport and trust with isolated, low-income seniors living in a high-risk neighbourhood in Toronto- Conducting screenings and detailed intake assessments to determine program eligibility, making referrals to community partners as necessary- Developing individualized care plans in collaboration with community partners and maintaining case notes in an electronic database

- Visited local high schools to recruited youth and host families for a language and work exchange program funded by the Department of Canadian Heritage- Contacted community organizations to secure summer employment for visiting program participants- Liaised with program participants before, during, and after the exchange to ensure work and host family experiences adhered to program guidelines- Supervised and planned weekly activities for youth, accounting for a budget of $3200

- Assisted customers with shoe, handbag, and accessory selections while working as part of a team to meet daily and weekly sales targets- Provided detailed product information and made care recommendations for delicate goods- Handled cash, debit, and credit transactions