Jana Pidanič Email & Phone Number

Slovakia

Bratislava, Slovakia

• quality assurance of monthly billing detail, validation against contracts• invoice production and delivery• dispute resolution support, correction of billing errors and their prevention• global collaboration• process flow creation, preparation of training materialsAchievements:• billing errors cutting by 38%

Banská Štiavnica, Slovakia

• co-development of marketing strategy• preparation of marketing materials, feeding social networks, doing on-line campaigns and newsletters• local theatre management, cooperation with the renowned music and dramatic associations• event management• editing the company’s newspapers

Bratislava, Slovakia

• organic food seller, nutrition advisor• e-shop orders management• stock management• customer careAchievements:• online and offline sales increase by 18%

Bratislava, Slovakia

• account management of hardware and software maintenance• data quality and accuracy assurance• sales support• making quotes, pricing, reportingAchievements:• 30% time-saving by process automation

Bratislava, Slovakia

• 12-people-team coordination - tasks distribution, data quality and process compliance, counselling and coaching activities• people assessment• participation on hiring process, training new hires• maintaining good climate at the workplace, team event management• participation on projects, presenting the results to the managersAchievements:• defects reduction by 50%

Master'S Degree, English And Philosophy Studies

Opera Singing