Janarthanan Chandrashekar Email & Phone Number

India

Mastered 10+ product functionalities, dismantling and assembly procedures, settings, measurements, and periodic maintenance to effectively train participants on various machinery.Delivered 50+ engaging training sessions per year on Tractors, Combine Harvesters, Rice Transplanter, and Mini excavators using diverse methods such as presentations, videos, and e-learning materials.Conducted engine training with 100% hands-on dismantling and reassembly of all internal components for comprehensive understanding.Executed detailed transmission training by disassembling 5 key components (clutch, HST, gearbox, differential, axle) and explaining power flow.Presented in-depth hydraulic system training, covering 12 parts, hydraulic flow via circuit diagrams, valve operations, pressure gauge usage, and pressure adjustment procedures.Trained participants on the use of 15+ special tools, measuring instruments, and gauges for safe and effective machine repair.Developed 20+ clear and effective training materials, including PowerPoint presentations and videos, for enhanced participant comprehension.Facilitated electrical system training, focusing on multi-meter usage, with practical sessions on 8 electrical components (fuses, relays, switches).Delivered virtual basic training sessions to 200+ remote participants on Tractor, Combine Harvester, and Rice Transplanter products.Assessed 200+ participants' knowledge through evaluations and gathered feedback to continuously improve training quality.Maintained comprehensive training reports of over 700+ manpower to validate skill matrices from 90+ dealerships, enhancing service staff efficiency.

Chennai, Tamil Nadu, India

Trained 700+ operators per shift and line staff to adhere to production processes as per SOPs, while closely monitoring compliance.Prepared 3 daily, 4 weekly, and 12 monthly roster plans based on customer requirements and the number of products.Maintained a buffer of 20% for emergencies according to company norms and suggestions.Ensured the availability of 5 key resources: time, manpower, material supply, tools, and equipment required for production.Compiled a daily production report to compare against the planned output.Achieved 94% yield consistently in the production line which greatly reduced the scrap accumulation

Assisted the Rivigo project, managing a fleet of over 500+ vehicles for Ashok Leyland as a service engineer, providing 24/7 breakdown assistance and scheduled maintenance for en route vehicles.Organized 5 technical skill improvement programs for 50+ dealer technicians and KAM customers involved in the project, training them for quick and effective repairs to minimize ETA in this time-sensitive logistics business.Understood customer needs through surveys and made necessary changes in the workshop, resulting in a 15% increase in maximum CSI.Oversaw 3 dealership service operations in Bangalore as a Territory Service Engineer in the LCV segment, focusing on technical advising, process implementation, warranty support, and conducting 4 CSI improvement programs annually.Conducted 25+ service marketing campaigns at new outlets to raise customer awareness about network expansion.Educated 15 dealer service advisors and technicians on service techniques for ancillary parts repair to enhance service quality.Followed up on free and paid service retention rates, achieving a 15% increase for each main dealer and outlet.Enhanced service market share by increasing service vehicle inflow and regularly auditing business loss opportunities for each job card.Analyzed 15 repeated product failures to identify root causes and escalated issues to the PD team.Trained 100+ dealer service teams of 5 dealerships on new implementations and retro fitments in vehicles.