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Janarthanan V Email & Phone Number
Major Incident Manager
at
Alstom
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Major Incident Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Janarthanan V? Overview
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Quick answer
Janarthanan V is listed as Major Incident Manager at Alstom, a with 80214 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Janarthanan V.
Janarthanan V previously worked as Process Expert - Service Management at Tata Consultancy Services and Major Incident Manager at Hcltech. Janarthanan V holds Master Of Business Administration (Mba), Hr And Systems, First from Sri Krishna College Of Technology And Engineering.
Company email context
Email format at Alstom
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Alstom
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Profile bio
About Janarthanan V
• Result-oriented individual with a consistent record of over 5 years in HR Operations and service delivery. Recruitment- 2 Years, Global Mobility Tax operations – 1 year & Major Incident Manager(ITIL Process– 2 Years) Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible. Handled P1(2 hours SLA),P2(4 Hours SLA) & P3(8 Hours SLA) Major incidents in a banking service account. Managed bridge with client and multiple technical teams during critical incidents. Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements. Document troubleshooting steps and service restoration details Provide specialized investigation and diagnosis of all Incidents. Verify resolution with end-users and resolve assigned Incidents Escalate Major Incidents to the Incident process manager. Escalate Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Process Coordinator. Accountable for the overall quality of the process and oversees the management of and compliance with the procedures, data models, policies, and technologies associated with the process. Strong general knowledge of enterprise-style IT Infrastructure environments. Able to work effectively in a high-pressure environment. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customers at all levels in the organizations. Confidence to work both collaboratively and independently within a fast-paced environment. Managing incident with ServiceNow tool. Good in MS-Excel for reports.
Listed skills include Leadership, Powerpoint, Social Media, Public Speaking, and 19 others.
Current workplace
Janarthanan V's current company
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Alstom
9 roles
Janarthanan V work experience
A career timeline built from the work history available for this profile.
Process Expert - Service Management
Support process team in identifying verifying analyzing and implementing process improvement and process re engineering opportunitiesProvide technical and analytical support for process improvement initiativesDevelop process analysis and re engineering to improve efficiency lower costs and improve product qualityTrain and guide resources in process improvement techniquesManage and lead process team to achieve desired resultsAssist in development of new process capabilitiesPerform project management analytics and measure to ensure milestones are met and deliverables achievedCoordinate with various teams to analyze project results and performanceIdentify and manage resources to deliver effective solutionsEnsure that the team works in accordance with the approved company operating policies procedures practices and methodsIdentify the gaps and Coordinate with the teams like fulfilling process and other teams to close the gaps for all incidentAct as the central communication point for all P1 and P2 issuesUnderstand and clearly communicate the business impact of major incidentsWork with the ITSM Process Team to develop and document IT Incident Management policies processes and procedures based on ITIL standard methodologiesManage incident record lifecycle by ensuring that respective Incidents are identified recorded and tracked to resolution in line with agreed resolution and KPIsFlexible to work on multiple processes and provide support during crisis
Major Incident Manager
Aug 2021 - Dec 2021
Major Incident Manager
Aug 2017 - Jul 2021
International Assignments Tax Analyst
Jul 2016 - Jul 2017
Hr Recruitment Professional
Job Role: Recruitment Professional.Job description: End to end recruitment 1) Analyzing the business needs.2) Sourcing profiles according to the needs of the business.3) Scheduling and coordinating the interviews.4) Maintaining the list of candidates to follow up and in process.5) Validating the formalities of pre-interview process.6) Validating the on-boarding documents for selected candidates.7) Releasing the offer letter and following the candidates for on-boarding.
Jun 2014 - Jun 2016
Hr Intern
Jan 2014 - May 2014
Hr Recruitment Professional At Ibm
Ibm India Pvt Ltd
Jun 2014 - Jul 2021
International Assignments Tax Analyst
Ibm India Private Limited
Jul 2016 - Jul 2018
Team & coworkers
Colleagues at Alstom
Other employees you can reach at alstom.com. View company contacts for 80214 employees →
BM
Benavides Maria-Elisabeth
Colleague at AlstomGreater Barcelona Metropolitan Area, Spain
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JB
Jim Brouwer
Colleague at AlstomArnhem, Gelderland, Netherlands
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AL
Ana Laura Mendoza
Colleague at AlstomMéxico, Mexico
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JR
Jeane Rodrigues
Colleague at AlstomTaubaté, São Paulo, Brazil
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AJ
Abhayy Jadhav
Colleague at AlstomMumbai, Maharashtra, India
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SG
Shashank Gupta
Colleague at AlstomBengaluru, Karnataka, India
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ML
Michaël Larribere
Colleague at AlstomLamarque-Pontacq, Occitanie, France
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SP
Suzanne Poulin
Colleague at AlstomSaint-Bruno, Quebec, Canada
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JM
Juan Martínez
Colleague at AlstomMadrid, Community Of Madrid, Spain
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RN
Ronny Neumann
Colleague at AlstomBautzen, Saxony, Germany
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Benavides Maria-Elisabeth
Colleague at AlstomGreater Barcelona Metropolitan Area, Spain
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JB
Jim Brouwer
Colleague at AlstomArnhem, Gelderland, Netherlands
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AL
Ana Laura Mendoza
Colleague at AlstomMéxico, Mexico
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JR
Jeane Rodrigues
Colleague at AlstomTaubaté, São Paulo, Brazil
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AJ
Abhayy Jadhav
Colleague at AlstomMumbai, Maharashtra, India
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SG
Shashank Gupta
Colleague at AlstomBengaluru, Karnataka, India
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ML
Michaël Larribere
Colleague at AlstomLamarque-Pontacq, Occitanie, France
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SP
Suzanne Poulin
Colleague at AlstomSaint-Bruno, Quebec, Canada
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JM
Juan Martínez
Colleague at AlstomMadrid, Community Of Madrid, Spain
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RN
Ronny Neumann
Colleague at AlstomBautzen, Saxony, Germany
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2 education records
Janarthanan V education
Master Of Business Administration (Mba), Hr And Systems, First
Sri Krishna College Of Technology And Engineering
Be, (Cse), First
Sns College Of Engineering And Technology
FAQ
Frequently asked questions about Janarthanan V
Quick answers generated from the profile data available on this page.
What company does Janarthanan V work for?
Janarthanan V works for Alstom.
What is Janarthanan V's role at Alstom?
Janarthanan V is listed as Major Incident Manager at Alstom.
Where is Janarthanan V based?
Janarthanan V is based in Bengaluru, Karnataka, India while working with Alstom.
What companies has Janarthanan V worked for?
Janarthanan V has worked for Alstom, Tata Consultancy Services, Hcltech, Ibm, and Ibm India Pvt Ltd.
Who are Janarthanan V's colleagues at Alstom?
Janarthanan V's colleagues at Alstom include Benavides Maria-Elisabeth, Jim Brouwer, Ana Laura Mendoza, Jeane Rodrigues, and Abhayy Jadhav.
How can I contact Janarthanan V?
You can use AeroLeads to view verified contact signals for Janarthanan V at Alstom, including work email, phone, and LinkedIn data when available.
What schools did Janarthanan V attend?
Janarthanan V holds Master Of Business Administration (Mba), Hr And Systems, First from Sri Krishna College Of Technology And Engineering.
What skills is Janarthanan V known for?
Janarthanan V is listed with skills including Leadership, Powerpoint, Social Media, Public Speaking, C, Windows, Photoshop, and English.
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