Project Manager
CurrentLed the overall management and successful delivery of the Beneficiary Support & Premium Collections Solutions & Services project for the Missouri Medicaid program (MO HealthNet).Responsible for communicating with organizational managers on the progress and performance of each project resource. Developed and maintained subject matter expertise of the business requirements to serve as the primary point of contact for stakeholders. Assess performance gaps after each development cycle… Show more Led the overall management and successful delivery of the Beneficiary Support & Premium Collections Solutions & Services project for the Missouri Medicaid program (MO HealthNet).Responsible for communicating with organizational managers on the progress and performance of each project resource. Developed and maintained subject matter expertise of the business requirements to serve as the primary point of contact for stakeholders. Assess performance gaps after each development cycle and develop strategies to close them. Managed documentation and escalation of project issues, risks, and mitigation options. Collaborated frequently with the Project Management Team, Implementation Team, Corporate Human Resources, IT Units, and Missouri Department of Social ServicesDirected project activities on a day-to-day basis and removed roadblocks preventing team progress. Show less