Jana Šimsová
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Jana Šimsová Email & Phone Number

Location: New York City Metropolitan Area, United States 9 work roles 5 schools
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Role
Client Relationship Manager
Location
New York City Metropolitan Area, United States
Company size

Who is Jana Šimsová? Overview

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Quick answer

Jana Šimsová is listed as Client Relationship Manager at Albatross CX - A Global Customer Experience Agency, a with 365 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Jana Šimsová.

Jana Šimsová previously worked as Project Coordinator at Albatross Cx - A Global Customer Experience Agency and Project Manager at Boldbrick. Jana Šimsová holds Master'S Degree, International Business from University Of Economics, Prague.

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Albatross CX - A Global Customer Experience Agency

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Profile bio

About Jana Šimsová

Project Manager specialized in delivering client-focused solutions in IT company, with various experience in project management, pre-sale/sales activities, contractual negotitions, marketing and customer relationship management in B2B. Managed complex IT projects in collaboration with different departments, and external contractors. Appreciated for enthusiasm, proactive and positive approach, strong communication and organization skills and attention to detail.

Listed skills include Microsoft Office, Microsoft Excel, Powerpoint, Microsoft Word, and 23 others.

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Albatross CX - A Global Customer Experience Agency
Albatross Cx - A Global Customer Experience Agency
Client Relationship Manager
dubai, dubai, united arab emirates
Employees
365
AeroLeads page
9 roles

Jana Šimsová work experience

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Project Manager

Prague, The Capital, Czech Republic

Key responsibilities:• Prepared RFP/RFI as part of change management including collecting initial information, providing screening, negotiating terms and conditions, submitting offers, and handling administrative tasks.• Contributed to the process of renewing contracts and renegotiating their terms and conditions.• Supported sales team in bidding processes with relevant information and documentations.• Participated in the establishment of project scope with business representatives and analysts.• Identified upsell opportunities.• Scheduled projects, resources, information and prerequisites in MS Project, MS Excel, and/or JIRA.• Managed project team, support team and external contractors.• Dealt with overlapping projects and changing priorities while meeting the agreed deadlines.• Communicated with project stakeholders and customers (client facing position).• Led status meetings with the team and/or with customers on a regular basis in Czech and English.• Monitored project progress and reported to customers and company’s senior management.• Maintained project logs, project information updated on O365, and overall project administration.• Built and maintained long-lasting relationships with customers through effective communication.• Represented a key point-of-contact for majority of our customers.• Balanced clients’ expectations with technology limits.• Worked collaboratively with other team members and departments to ensure that everybody was updated with the most recent information and that the final product meets and satisfies client needs.• Brainstormed client’s next steps in order to come up with possible scenarios and exceed client's needs.Remarkable projects: - MilkyWay; ŠKODA AUTO Czech Republic; SP-based platform for sharing various importers’ content;- Flexitime; European GNSS Agency (GSA); SP-based application to record employee’s working and non-working time and its integrations with 3rd party tools (e.g. card readers);

Feb 2016 - Oct 2017

Junior Project Manager

Prague, The Capital, Czech Republic

Key responsibilities:• Updated project logs – risk, issue, quality registers, and budget spending on behalf of Project Manager• Maintained project information updated on O365/SharePoint and overall project platform administration.• Assists more senior project managers in the day-to-day aspects of managing projects• Managed projects of smaller size while dealing with overlapping projects and changing priorities.• Elaborated on project documentation and contributed to pre-sale/sales activities from the project management perspective.• Communicated within the team of analysts, testers, and developers on a daily basis, including participating in stand-up meetings.• Monitored project progress and reported to customers using MS Office (PowerPoint, Excel, Word, OneNote, Project, Visio) on a regular basis.• Organized meetings with project’s and/or product’s stakeholders and prepared meetings’ agendas.

Feb 2015 - Jan 2016

Product Management Trainee

Prague, The Capital, Czech Republic

Key Responsibilities:• Contributed to planning of communication strategy for cloud-based product.• Analyzed different communication channels/tools and evaluated their suitability for the product.• Prepared the specific implementation of selected communication strategies including content and support materials preparation (e.g. website content, leaflets, posts, etc.).• Prepared specific content for product’s website and analyzed incorporation of third-party tools (automatic emails tools, billing tools...).• Actively participated in brainstorming meetings with company’s management to set overall product’s targets.• Coordinated the delivery team and oversaw the development phase including setting short-term goals.• Reviewed quality delivered features and executed smoke tests of a product.• Communicated product’s status across different company’s departments and teams.• Organized meetings with partners and was responsible for drafting meeting minutes.

Oct 2013 - Jan 2015

Assistant Of European Company Sport Games Coordinator

Čsfs Produkční S.R.O.

Prague, The Capital, Czech Republic

Apr 2013 - Jul 2013

Server

Asticou Inn, Maine

Bangor, Maine Area

Work and Travel, USASummer job at Asticou Inn, Maine, USA. I was working as a server and a server assitant. Moreover, I worked as a server during weedings and special events such as Friends od Acadia.The aim of this stay was to improve and pratice my English and learn more about USA culture and customs.

Jun 2011 - Sep 2011

Housekeeper, Waitress

Wadham College

Oxford, United Kingdom

Summer job at Wadham College, Oxford, UK. I was working as houskeeper and waitress. I was responsible for one Staircase during summer period. In addition to this I attended English 2000 language school. The aim of this stay was to improve and pratice my English, time management when planning my work on my own. Moreover I used the chance to learn about UK culture and customs.

Jun 2008 - Sep 2008

Front Desk Receptionist

Roosevelt Hotel

District Litomerice, Czech Republic

A summer job with following responsabilities:• Greeted guests and directing them appropriately;• Entered information into a system.• Managed incoming booking requests.• Performed administrative tasks.• Responded to telephone calls, emails and other correspondence.

Jun 2007 - Sep 2007
Team & coworkers

Colleagues at Albatross CX - A Global Customer Experience Agency

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5 education records

Jana Šimsová education

Master'S Degree, International Business

Major: International Trade Minor: Marketing Diploma Thesis: Marketing communication of Timo, s.r.o

Programme Étudiants Internationaux Ucl - Francais

Centre De Langues, Louvain-La-Neuve, Belgie

Louvain School Of Management

Université Catholique De Louvain

Exchange semestr under Erasmus program, Louvain-la-Neuve, Belgie

A General English, And Work Vocabulary, Summer Course

English 2000 School Of English, Oxford, Uk
FAQ

Frequently asked questions about Jana Šimsová

Quick answers generated from the profile data available on this page.

What company does Jana Šimsová work for?

Jana Šimsová works for Albatross CX - A Global Customer Experience Agency.

What is Jana Šimsová's role at Albatross CX - A Global Customer Experience Agency?

Jana Šimsová is listed as Client Relationship Manager at Albatross CX - A Global Customer Experience Agency.

Where is Jana Šimsová based?

Jana Šimsová is based in New York City Metropolitan Area, United States while working with Albatross CX - A Global Customer Experience Agency.

What companies has Jana Šimsová worked for?

Jana Šimsová has worked for Albatross Cx - A Global Customer Experience Agency, Boldbrick, Čsfs Produkční S.R.O., Asticou Inn, Maine, and Wadham College.

Who are Jana Šimsová's colleagues at Albatross CX - A Global Customer Experience Agency?

Jana Šimsová's colleagues at Albatross CX - A Global Customer Experience Agency include Simon Roche, Tam Chin Lam, Sami Bayati, Kalen Dai, and Carmen Fung.

How can I contact Jana Šimsová?

You can use AeroLeads to view verified contact signals for Jana Šimsová at Albatross CX - A Global Customer Experience Agency, including work email, phone, and LinkedIn data when available.

What schools did Jana Šimsová attend?

Jana Šimsová holds Master'S Degree, International Business from University Of Economics, Prague.

What skills is Jana Šimsová known for?

Jana Šimsová is listed with skills including Microsoft Office, Microsoft Excel, Powerpoint, Microsoft Word, Marketing, Project Management, Client Relationship Management, and Communication.

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