Janay Berry Email and Phone Number

-Running cash shipment-Custodian of ATM -Opening/ Closing personal accounts and credit cards-Preforming Customer and account maintenance -Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together -Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships-Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs-Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards-Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings-Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements -Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want-Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety.• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.• Issued access cards to authorized personnel to monitor access points.• Monitored CCTV cameras and alarm systems for security breaches. Worked independently andcollaboratively to resolve urgent issues to protect lives and property.

• Perform cashier functions, including drawing money from drawers, using checks as payments and cashback opportunities,• Greeting and Thanking customers for their time and service• present promotions and discounts using the mobile app• Make personal connections, engage customers, and remain courteous and professional in a teamenvironment• Complete file maintenance log for price discrepancies• Maintain cleanliness of check stand area to housekeeping standards• Ability to quickly and accurately learn products, services, and procedures• respond to telephone inquires, providing quality service to customers and associates inquiring aboutthe availability pf products or status of orders

Ringing food orders.Assisting customers with questions/concerns about the park.Greeting and thanking them for their service.keeping designated area's clean.