Janay Wright

Janay Wright Email and Phone Number

Licensed Transaction Coordinator @ Redfin
Miami, FL, US
Janay Wright's Location
Miami, Florida, United States, United States
Janay Wright's Contact Details

Janay Wright personal email

n/a
About Janay Wright

Hi I’m Janay (she/her). I am passionate about administrative support by streamlining databases, customer service, customer support, and real estate.I am an Administrative Assistant with over 15 years’ experience doing clerical services for a wide range of industries. I am passionate about facilitating the smooth-running of businesses by performing admin tasks efficiently and effectively.I am multifaceted:As a admin professional I have worked to streamline businesses in the Technical, Real Estate, Education, Medical, and Sales industries. In my day to day, I use my admin expertise to scale businesses, including my own. I use my 15 years of experience in customer service and management to help me curate positive business growth for my clients and help them not only create new business but maintain existing relationships. I am passionate about finding solutions for each and every one of my clients, I love to learn and take things I’ve learned in each role and apply it to my next.In my previous roles, I’ve conducted all office tasks while scheduling meetings and events for the company’s leadership teams. I also manage correspondence in the form of phone calls, emails and letters.My key successes include:- Named a Top Pro on the Thumbtack Platform for my Assistant Services-Multiple 5-star reviews from clients in all industries.- Orchestrated a project to install scheduling software in the office, which enabled the simple booking of client meetings.My hobbies outside of administration include beach trips with my daughter, traveling and volunteering in my daughter’s classroom as much as possible. If I can’t be found at my computer, I am probably at my daughter’s school or on a plane to my next adventure. In 2019, I went to Iceland with a group of my best friends to explore some of the most amazing mountain ranges and waterfalls. Interested in learning more about me? Feel free to send me a message.Specialties: Administration, database management, CRM organization, Calendar management, scheduling, event management, Microsoft Office (Excel, Power Point), correspondence, Adobe fillable form creation, digital filing (Google Dive, Dropbox, Outlook), Travel Arrangements.

Janay Wright's Current Company Details
Redfin

Redfin

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Licensed Transaction Coordinator
Miami, FL, US
Janay Wright Work Experience Details
  • Redfin
    Licensed Transaction Coordinator
    Redfin
    Miami, Fl, Us
  • Laurie Reader Real Estate
    Licensed Realtor
    Laurie Reader Real Estate Aug 2022 - Jan 2023
    Plantation, Florida, Us
    -Take a consultative approach to determine the client's needs and objectives-Follow our proven sales process model-Follow up on referrals/leads from sales pond.-A proactive approach to sales-related activities including outreach, client communication, and nurturing relationships-Manage and update CRM to track clients through the sales process-Committed to attaining or exceeding monthly sales goals-Excellent verbal and written communication skills-Develop and maintain records in CRM on client leads and use that information to support effective follow-up opportunities.-Monitor contracts processing to minimize rescission decisions, provide comprehensive owner/buyer assurance and ensure timeliness of closings.-Answer client questions regarding properties; make recommendations given the background information obtained on the owner through discovery.-Maintain a constant knowledge of current market conditions and trends to accurately inform clients on best next steps.
  • Village Premier Collection
    Licensed Realtor
    Village Premier Collection Aug 2021 - Jan 2023
    Atlanta, Georgia, Us
    *Promoted properties through social media marketing advertisements, open houses, and listing services.*Solicited potential clients to buy, sell, and rent properties.*Prepared buyer engagement agreements, purchase agreements, closing agreements, and all amendments to facilitate seamless transactions.*Managed transaction dates using CRMs to ensure accuracy in pressing deadlines for closings. *Developed and maintained a good working relationship with contractors, subcontractors, and associated technical resources.*Stay up to date on market trends and property values to accurately inform clients.*Negotiated on behalf of client during due diligence until closing, and draft sales contracts.
  • Thumbtack
    Virtual Assistant | Transaction Coordinator
    Thumbtack Jun 2017 - Apr 2022
    San Francisco, California, Us
    Provide administrative and technical support to over 200 clients:-Manage employee payroll, calendars, department phone lists, tracking deadlines, and make any necessary updates for clients.-Utilized working checklists to maintain every stage of transaction to close.-Create Seller disclosure package and send out for signatures.-Facilitate communications between all parties involved in the escrow transaction; agents, lenders, and clients to ensure we are staying within contractual timelines.-Track contingency dates and removals.-Upload file into chosen Broker Compliance Systems.-Use various SaaS systems to maintain constant client updates and maintain client relationships.-Managed appointments and calendar and booked meetings with new and existing clients.-Edited and reworked to-publish articles and internal company communications for accuracy, tone, and grammar.-Built up massive database of past and current clients and hunted down potential customers.-Organized and maintained online company files, invoices, and other digital documentation.-Proficient with Microsoft Office Suite
  • Hyatt Hotels
    Customer Service Representative
    Hyatt Hotels Nov 2016 - Jun 2017
    - Booked reservations, resolved customer issues across the world for approximately 45-50 calls per day in a remote teleworking environment. -Answer guest questions regarding various Hyatt properties and location amenities; make recommendations given the background travel information obtained on the guest through discovery.-Fulfill guest requests to book, change, and or alter reservations as requested.
  • Apple
    Ios Advisor, Apple Care
    Apple Jul 2015 - Feb 2016
    Cupertino, California, Us
    •Apple certified, provided troubleshooting for up to 40 customers per day on issues on Apple products ranging from iPhone, iPod, iPad, iTunes for pc and mac hardware and processed billing and refund related matters for iTunes/App store in a remote teleworking environment.
  • Jos. A. Bank Clothiers
    Manager
    Jos. A. Bank Clothiers Jul 2014 - Jul 2015
    Fremont, California, Us
    • Reviewed incoming correspondence and identifying items of special interest to the store manager.• Responsible for all employee human resources activities for employee leave, worker’s compensation, and FMLA.• Managed, initiated, and processed records and invoices for an office of 30+ people.• Maintained confidential information for more than 30+ employees and developed a moe streamlined and automated management system.
  • Polo Ralph Lauren
    Administrative Supervisor
    Polo Ralph Lauren Oct 2010 - Jul 2014
    New York, Us
    Worked for Ralph Lauren Factory Outlets in the following roles: ADMINISTRATIVE SUPERVISOR, SEPTEMBER 2013 - JULY 2014SALES ASSOCIATE, CHILDREN'S STORE MAY 2013 – SEPTEMBER 2013SALES ASSOCIATE, OCT 2010 - MAY 2013 • Reduced inventory shrinkage by 5% by implementing more sales associate training, customer contact and ensured reporting procedures were strictly adhered to.• Developed and Processed new-hire onboarding for 100+ new employees using iCIMS, KRONOS, and ADP systems.• Oversaw the completion of background checks and drug screening. • Directed adherence policy to ensure standards specific to the staff of 100+ employees.• Reviewed, processed all new employee hire and applicant tracking paperwork.• Train all new employees on store policies, procedures for opening/closing the store, managing audit paperwork, merchandising, timekeeping in KRONOS, and all other customer service and human resources guidelines.
  • Valdosta State University
    Administrative Assistant Ii
    Valdosta State University Aug 2008 - Oct 2010
    Valdosta, Ga, Us
    •Increased the efficiency of the front office of 15 staff and manager and provided exemplary customer service to all students, faculty, and vendors. •Created and maintained spreadsheets using advanced excel functions/calculations to develop various reports and lists.•Organized schedule domestic and international travel employee schedules, department phone lists, office supply ordering.

Janay Wright Skills

Human Resources Administration Administrative Assistance Employee Relations Customer Service Employee Training Office Administration Customer Relationship Management Recruiting Loss Prevention Inventory Management Apparel Customer Experience Training Training And Development Store Operations Human Resources Information Systems Visual Merchandising Cashiering Merchandising Retail Retail Sales Cash Register Store Management Fashion

Janay Wright Education Details

  • Valdosta State University
    Valdosta State University
    Law

Frequently Asked Questions about Janay Wright

What company does Janay Wright work for?

Janay Wright works for Redfin

What is Janay Wright's role at the current company?

Janay Wright's current role is Licensed Transaction Coordinator.

What is Janay Wright's email address?

Janay Wright's email address is ja****@****err.com

What schools did Janay Wright attend?

Janay Wright attended Valdosta State University.

What are some of Janay Wright's interests?

Janay Wright has interest in Retail Management.

What skills is Janay Wright known for?

Janay Wright has skills like Human Resources, Administration, Administrative Assistance, Employee Relations, Customer Service, Employee Training, Office Administration, Customer Relationship Management, Recruiting, Loss Prevention, Inventory Management, Apparel.

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