Janay Wright Email & Phone Number

Miami, Fl, Us

Plantation, Florida, Us

-Take a consultative approach to determine the client's needs and objectives-Follow our proven sales process model-Follow up on referrals/leads from sales pond.-A proactive approach to sales-related activities including outreach, client communication, and nurturing relationships-Manage and update CRM to track clients through the sales process-Committed to attaining or exceeding monthly sales goals-Excellent verbal and written communication skills-Develop and maintain records in CRM on client leads and use that information to support effective follow-up opportunities.-Monitor contracts processing to minimize rescission decisions, provide comprehensive owner/buyer assurance and ensure timeliness of closings.-Answer client questions regarding properties; make recommendations given the background information obtained on the owner through discovery.-Maintain a constant knowledge of current market conditions and trends to accurately inform clients on best next steps.

Atlanta, Georgia, Us

*Promoted properties through social media marketing advertisements, open houses, and listing services.*Solicited potential clients to buy, sell, and rent properties.*Prepared buyer engagement agreements, purchase agreements, closing agreements, and all amendments to facilitate seamless transactions.*Managed transaction dates using CRMs to ensure accuracy in pressing deadlines for closings. *Developed and maintained a good working relationship with contractors, subcontractors, and associated technical resources.*Stay up to date on market trends and property values to accurately inform clients.*Negotiated on behalf of client during due diligence until closing, and draft sales contracts.

San Francisco, California, Us

Provide administrative and technical support to over 200 clients:-Manage employee payroll, calendars, department phone lists, tracking deadlines, and make any necessary updates for clients.-Utilized working checklists to maintain every stage of transaction to close.-Create Seller disclosure package and send out for signatures.-Facilitate communications between all parties involved in the escrow transaction; agents, lenders, and clients to ensure we are staying within contractual timelines.-Track contingency dates and removals.-Upload file into chosen Broker Compliance Systems.-Use various SaaS systems to maintain constant client updates and maintain client relationships.-Managed appointments and calendar and booked meetings with new and existing clients.-Edited and reworked to-publish articles and internal company communications for accuracy, tone, and grammar.-Built up massive database of past and current clients and hunted down potential customers.-Organized and maintained online company files, invoices, and other digital documentation.-Proficient with Microsoft Office Suite

- Booked reservations, resolved customer issues across the world for approximately 45-50 calls per day in a remote teleworking environment. -Answer guest questions regarding various Hyatt properties and location amenities; make recommendations given the background travel information obtained on the guest through discovery.-Fulfill guest requests to book, change, and or alter reservations as requested.

Cupertino, California, Us

•Apple certified, provided troubleshooting for up to 40 customers per day on issues on Apple products ranging from iPhone, iPod, iPad, iTunes for pc and mac hardware and processed billing and refund related matters for iTunes/App store in a remote teleworking environment.

Fremont, California, Us

• Reviewed incoming correspondence and identifying items of special interest to the store manager.• Responsible for all employee human resources activities for employee leave, worker’s compensation, and FMLA.• Managed, initiated, and processed records and invoices for an office of 30+ people.• Maintained confidential information for more than 30+ employees and developed a moe streamlined and automated management system.

New York, Us

Worked for Ralph Lauren Factory Outlets in the following roles: ADMINISTRATIVE SUPERVISOR, SEPTEMBER 2013 - JULY 2014SALES ASSOCIATE, CHILDREN'S STORE MAY 2013 – SEPTEMBER 2013SALES ASSOCIATE, OCT 2010 - MAY 2013 • Reduced inventory shrinkage by 5% by implementing more sales associate training, customer contact and ensured reporting procedures were strictly adhered to.• Developed and Processed new-hire onboarding for 100+ new employees using iCIMS, KRONOS, and ADP systems.• Oversaw the completion of background checks and drug screening. • Directed adherence policy to ensure standards specific to the staff of 100+ employees.• Reviewed, processed all new employee hire and applicant tracking paperwork.• Train all new employees on store policies, procedures for opening/closing the store, managing audit paperwork, merchandising, timekeeping in KRONOS, and all other customer service and human resources guidelines.

Valdosta, Ga, Us

•Increased the efficiency of the front office of 15 staff and manager and provided exemplary customer service to all students, faculty, and vendors. •Created and maintained spreadsheets using advanced excel functions/calculations to develop various reports and lists.•Organized schedule domestic and international travel employee schedules, department phone lists, office supply ordering.