Jan Bennett Email & Phone Number

United States

Trinity, Florida, US

Gainesville, Georgia, US

Toppenish, Washington, US

YVFWC is a continually expanding 2-state community health center system and Patient Centered Medical Home. This PCMH/CHC patient care setting experience complements my over 20 years of experience in for-profit hospital and corporate settings with emphasis on quality, risk management, LEAN performance improvement, accreditation and regulatory compliance.

US

• Corporate Director Risk Management and Chief Patient Safety Officer. Responsible for management of a full risk management and patient safety program, including clinical risk, all lines insurance for self-insured trust.
• $1.34 million savings in claims cost FY2013 over prior year
• 20% reduction in storage and archiving costs
• Designed/implemented CareALERT process for rapid change in system nursing practice (adverse event response)
• Implemented Patient Safety Champion recognition program
• Implemented routine risk management surveys for all outpatient programs and facilities, including physician offices

• Effective integration of quality and risk management functions for optimum patient safety and HCAHPs outcomes. Oversight of infection control for reduction in hospital acquired infections. Oversight of medical staff.
• Successful integration of quality/risk/patient safety functions
• Redesigned quality standards and risk departments for patient safety, productivity and efficiency
• Achieved professional liability insurance premium rebates > $2 million for implemented risk management and patient safety programs and initiatives
• Regulatory and compliance resource
• Reduced adverse events by identifying system/process issues through RCAs and FMECAs

• Work redesign of Quality Department resulting in multiple 5-Star HealthGrades ratings and improved core measure outcomes to > 90th percentile
• Implemented MRSA initiative achieving 72% reduction in hospital acquired infections
• Redesigned quality department/functions, physician reappointment, and peer review processes.
• Obtained Primary Stroke Certification from The Joint Commission with no recommendations for improvement.
• Successful LeapFrog submission and safety measure scoring.
• Co-developed patient safety program: Hands on Safety with implementation toolkit.

• Supported CEO in projects and as liaison for the medical staff. Oversight of risk management/patient safety, claims and credentialing functions. Effective integration of quality and risk management functions for.
• Regulatory (including pay for performance) and compliance resource to medical, clinical and administrative staff
• Co-developed non-punitive healthcare system resulting in decertification of Teamsters’ Union (nursing staff)
• Implemented statutorily compliant risk management program eliminating multiple citations and repairing relationship with state licensing agency (Agency for Health Care Administration)
• Developed ‘right relationship’ between Medical Staff and quality and risk management staff
• 20% reduction in average professional liability claim settlements

National physician practice management company.

• Designed, implemented and managed a comprehensive risk management program for 1,600 employed physicians in primary care practice management settings.
• Developed and managed a national risk management program for contract Hospital physicians
• Managed claims and litigation
• 67% reduction in workers’ compensation experience modification rate
• Data driven CME activities and contributing editor for Physician magazine
• Data analysis and trending, insurance procurement, peer review, stop loss, regulatory and compliance monitoring, workers’ compensation, safety and educational support programs for 122 clinics in nine (9) states for.

• As Assistant Manager, HASCO Services (Frank B. Hall), assisted in development of criteria and course work for the State of Florida’s first accreditation program for licensing health care risk managers
• Implemented in-house database information system linking quality and risk management information.
• Managed/reconciled loss runs valued in excess of $7 million for self-insurance trust fund
• Legal liaison for risk managers in a 9-hospital system

Fellow

Masters, Health Law, Legal Regulatory Compliance, Magna Cum Laude

Baccalaureate With Honors

Certification, Managing Quality Health Care Systems

Cpps, Certified Professional In Patient Safety, Patient Safety

Cphq, Certified Professional In Healthcare Quality

Cphrm, Certified Professional Healthcare Risk Manager

Certificate, Healthcare Risk Management

Certified Lean Six Sigma Black Belt, Lean, Green Belt, Black Belt