Manage company-wide Leave, Disability, and ADA Accommodations.Build relationships.Manage Vendors.Federal & Statutory compliance.Payroll collaboration for statutory compliance of collecting contributionsADA Interactive Process.Collecting missed benefit premiums.

Super excited to find my next role! I can’t wait to roll my sleeves up and dig in again. Love this talent God gave me and I will continue to honor him in my work and bring him glory in all my endeavors.

• Manage a team that administers our leave programs for 35,000+ employees.• Championed implementation of equivalent plans for new State Paid leaves (Oregon, Colorado currently)• Collaborate with HRIS team and Payroll. • Vendor management.• Work closely with HR Business Partners, Legal services, various management teams to assist with the interactive processes for accommodations.• Developed deck and presented problem and solution to our Chief People Officer and corporate leadership that could save the company $5.7 Million. New policy developed and program successfully executed in June 2023.

Employee benefits with a focus on Health & Welfare, Income Replacement, and retirement plan. Leave of Absence, Disability, and accommodations SME including statutory leaves and voluntary plans experience. Professional oral, written, and presentation skills. Customer focused.

Led Leave of Absence programs and support all benefits. POC for ADA accommodations, Work Comp, and Ergo assessments. Manage accommodations for leave of absence and non-leave. Excellent oral and written communications. Confidentiality and HIPAA trained and experienced.

Leave of Absence administration. Also, managed timecards for employees on leave of absence to ensure they were paid correctly and that coordination pay was done accurately. Over the past year, I was able to implement several enhancements to the disability and leave program such as:• Facilitated monthly meetings with Employee Relations and Legal to make decisions regarding employees that had exhausted leaves and were unable to return to work. • Implemented a new platform with TPA which enabled me to view claim notes, payments, and details of claim management. • Developed processes and desk procedures for managing the Leave and Disability program. • Maintained files and generated reports making sure company maintained compliance with Federal and State regulations.• Worked with external auditors to ensure company compliance with all leave programs.• Member of the Silicon Valley Employer Forum which kept Applied updated with new leave practices and the latest benefit trends. The Forum provided benchmarking spreadsheets of what other companies such as Apple, Google, Yahoo, Intel, and many other Silicon Valley companies providing for their employees regarding leave of absence and other benefits.• Assisted with management of new medical insurance plans, Long-term Disability Administrator, and Life and AD&D Plans.• Created “Quick Tips” for HR Direct to understand timing and process during employee leaves.• Coached HR business partners and managers on Leave of Absence policies and procedures.Kronos timekeeping and Excel VLookup experience.• Point of contact for all escalations regarding Leave of Absence.Systems: Workday, iBenefits, Connect, viaOne, SIR, Kronos, ADP, CARS, Workability

Managed integrated Family Medical Leave Act (FMLA) and State Leaves, and Short-Term and Long-Term Disability claims in accordance to established procedures, plan documents and state and federal guidelines. I was a liaison between employees, employers and medical providers. Reviewed payroll records and managed disability payments for Fortune 500 accounts such as Boeing, Bank of America, Apple, and PG&E. I coordinated claim payments with State agencies and private insurance companies to provide disabled employees with timely and accurate benefits. I reviewed and signed off on plans of action, payments, adverse claim decisions and accompanying letters submitted by other examiners. Prepared an Excel spreadsheet that saved the company thousands of dollars in time taken to process claims. Prepared and provided monthly New Claims Report for client. Prepared first annual Census report for client showing status of all claims. Proficient in helping clients as well as claimants.

Start up team member of the new innovative Aetna integrated health system. This integration allowed the client to view claim status and other employee benefits at a glance. Analyzed and determined if products and services selected by customers are aligned with their benefit needs, and could be adequately supported through existing systems or operating platforms, alternatively, sought solutions and negotiated essential requirements in support of any non-standard plan selections. Actively consulted and communicated with internal constituents regarding the details associated with new business and revision activity in a timely manner and validate account structure. Completed timely and accurate set-up of complex account structure and detailed benefit plans in systems for multiple constituents meeting internal/external deadlines for production of various products and services; reviewed benefits to ensure compliance with state and Federal legislative mandates; partnered with consultants, brokers, third party administrators (TPA) and others to review plan sponsor benefits and structure. Continually monitored case installation process and communicated status to internal/external constituents as appropriate. Acted as an implementation manager preparing installation timelines and/or work plans, maintaining case tracking tools, monitoring and managing internal installation process. Responded to escalated multi-issue complaints and/or concerns and provided day-to-day client management support on claim related matters. Assisted with the development and testing of new or enhanced product offerings. Provided technical expertise to team/unit; mentored junior staff members, and assisted with the development and implementation of training tools and processes.