Jan Bornholdt Email & Phone Number

Los Angeles, California, United States

Manage SAP consulting delivery across United States, Canada, Mexico and Brazil for SAP Finance modules including FI, FPSL, FS-CD and FAM

Greater Los Angeles Area

• Manages the consulting delivery of SAP for Insurance suite of products.• Focus on services for accounting processes, billing & payment, especially based on SAP technology (FPSL, PaPM, FS-CD).• Establish new service offerings for US GAAP, IFRS 17 & Finance Analytics

Greater Los Angeles Area

• Managed the consulting delivery of SAP for Insurance and Hybris Billing suite of products. • Established new service offerings for data archive & retention automation and sensitive data encryption.• Focus on implementation of billing, payment & accounting processes, especially based on SAP technology (Hybris Billing, FI-CA, FS-CD, PS-CD) and integration with core insurance systems (policy, claims and commissions systems).Notable Projects:• Designed healthcare billing solution (FS-CD) and reporting strategy (B4/HANA) for affordable care act (ACA/HIX) & Medicaid for Ohio & Los Angeles based healthcare insurers. • Transformed billing & payment systems (FS-CD & Hybris Billing) landscape of one of the US largest P&C insurance providers over 6 years leading numerous successful projects: Wholesale Billing for Roadside Service, Direct & Agency Bill for Personal & Commercial Lines, Account Bill, Daily Producer Remittance reconciliation for more than 12,000 agents, ACH processing of up to 1mio transaction daily, ClearXChange/Zelle integration, Apple Pay integration, Credit card integration, PCI compliance, Agency staff & licensing management, archiving and job optimization• Implemented high performance billing & payment (FI-CA) prototype for one of Europe’s largest online retailers, enabling synchronous processing of 500 transactions/second• Managed quality review, performance improvements and process redesign of billing & payment (FS-CD) application for niche personal & commercial P&C insurer based in California. Runtimes were improving by up to 70%, ensuring scalability and significantly reducing number of defects

Greater New York City Area

• Managed project delivery / consulting in SAP Financial Services space while entering a new market.• Gained expertise in business operations (hiring, payroll, office management to sales support, and contracts).• Focused on implementation of billing, payment & accounting processes, especially based on SAP technology (Hybris Billing, FI-CA, FS-CD, PS-CD) and integration with core insurance systems (policy, claims & commissions systems).Notable Projects:• Led billing & payment project delivery and overall integration architecture for major Brazillian P&C insurer based in Sao Paulo. The transformation program including policy management (FS-PM), claims management (FS-CM), commissions & incentives management (ICM), billing & payments (FS-CD) & general ledger (FI).• Conducted workshop to review for one of US largest P&C insurers highly complex job schedule and provide recommendation on optimization & simplification freeing up 30% of system resource by bundling jobs across lines of business. • Led aspects of proof-of-concept for complete systems landscape including banking services, bank analyzer, policy management, claims management, accounts receivable/payable (FI-CA) & billing and payments (FS-CD) and general ledger (FI-CO) in support of new combined banking & life insurance product for one of Netherlands largest financial services providers.• Conducted workshop to review implementation of billing & payment solution and provided recommendation for performance & process improvements at major Los Angeles based P&C insurance.• Led staff and management training efforts for billing & payment system (FS-CD) at major Los Angeles based P&C insurance.

Tokyo, Japan

• Oversaw all of Asia/Pacific consulting sales and delivery efforts; responsible for staffing, contract and office management• Led ERP billing and payment transformation initiatives for major insurance & financial services clients.• Responsible for creation, internal training & sales of new service offerings around business processing monitoring and test automation.Notable Projects:• Led new commercial insurance billing implementation & system upgrade for one of Switzerland’s largest insurance providers based on SAP FS-CD • Delivery Lead for P&C insurance billing implementation at major multi-national insurance carrier based in Tokyo on SAP FS-CD including delivery of highly complex fully automated testing solution enabling full regression cycle in less than 10 hours.• Designed insurance systems recommended architecture and roadmap spanning Policy Management, Claims Management, Incentives & Commissions Management, Billing & Payments, Customer Relationship Management and General Ledger for large P&C insurer based in Netherlands.

Charlottesville, Virginia Area

• Joined ConVista Consulting in 2005 as Senior Consultant for SAP Collections & Disbursement module (FS-CD).• Participated in four projects including upgrades & full lifecycle implementation.Notable Projects:• Developed new solution to fully automate testing of SAP FS-CD billing & payment processes, well as CO-PA profitability analysis, reducing duration regression cycles by more than 80% for large US based life insurer.• Supported functional & technical efforts for upgrade of Billing & Payment platform based on SAP FS-CD module at one of US largest P&C insurers.• Technical lead for blueprint and design responsible for functional & technical process design and application architecture of new billing & payment solution based on SAP FS-CD at large multi-national insurance carrier in Tokyo Japan• Functional and technical consultant responsible for design, implementation & testing of commercial insurance billing & payment solution for US subsidiary of one of Switzerland’s largest insurance carriers.

Kiel Area, Germany

• Served as Software Engineer for SAP FS-CD Implementation, Upgrade & Production Support (August 2003 to June 2005). • Implemented a majority of FS-CD (Financial Services, Collections & Disbursements) functions.• Assisted in interface design for master data, transactional data, as well as the master data hierarchy.• Supported in design of data flow to downstream SAP, banking, legacy systems, and data flow from legacy systems to FS-CD.• Developed a customer-specific questionnaire to accelerate business blueprinting; Documented and follow-up on issues.• Provided FS-CD training to project team members as well as management.