Manager Consumer Intelligence
CurrentLead a team of business analysts and data scientists in developing and deploying analytical tools that allow for business growth in physical and digital markets. These techniques will enable us to further our competitive advantage in the combined sales and marketing of our smoke-free products.Representative Areas of Focus:• Define enterprise analytics strategy and execution in Czechia, Slovakia, and Hungary.• Deliver BI Reporting to fully empowered potential of data owned.• Develop innovative solutions in line with consumer-centricity principles and an agile way of working. As such, these projects include but are not limited to: Customer segmentation, NPS and CES modeling and visualization (surveys, weighted NPS, response rate, customer care calls, etc.), analysis of customer acquisition, churn, and lifetime value models in support of a digital activity, and extensive data mining and exploration to create customized offers.