Jan Chesley Email & Phone Number

England, United Kingdom

North East & Norfolk

• Initially continued to manage Discount Gas Supplies (DGS) so as to ensure familiarity with customers during the transition into Calor• Took an active role in the customer integration from DGS to Calor, to include customer information, pricing and contract dates. Initially only lost 3 bulk customers out of in excess of 500.• In Q3 2012 I over achieved sales target whilst still supporting DGS customers and Elland enquiries regarding DGS customers. And managed DGS renewals under Calor Contracts upon expiry. In my first quarter secured a large metered estate. New tank installations. Majority of new business is self generated. Saved ex DGS large metered estate Calor contracts. Secured renewals/COO’s.• Q4 2012 over achieved target of new business, renewals/COO’s (to include Calor high user renewals)• Q1 2013 was my first quarter with a boiler target following training where I once again achieved target for boilers and to a lead by secured X new installations. Over achieved new business target (predominantly self generated). Exceeded CalorServe target and renewals/COO’s, including Direct Debit mandates.• Q2 2013 over achieved across all targets • Continue to manage the development and sustainability of partners (e.g. installers/builders) for the purpose of referrals of new business for Calor.• Share covering Norfolk in addition to the management of the North East.• Active member of the team and continue to contribute and support other team members.• In attendance at rural/home build shows where I am proactively involved in generating interest at the Calor stand (not just foot fall) by targeting other stands, handing out leaflets, approaching and engaging with the public. Producing feedback report for marketing with recommendations for future shows.• Reporting (monthly/weekly) results and what is happening in my area such competition activities and pricing.

Doncaster, United Kingdom

• Grew the bulk LPG business from 126 customers to over x customers in approximately 18 months even with the cash flow restraints of the SME. This equated to an annual growth from 400 tonne of LPG to x tonne. In addition was the growth of the cylinder business to an average of x tonne of LPG. Thus, resulting in a total average tonne of x annually.• Marketing & prospecting for new business of bulk and cylinders to include mailers, on line searches, village newsletters, referrals from existing customers, advertising in local newspapers, posters in local shops/community centres/pubs/community centres and on line website.• Account management of customer data base to include both bulk (commercial & domestic) and cylinders (agents, domestic & commercial, FLTs)• Finance system creating accounts, setting prices, invoicing and debt management• Taking LPG orders and scheduling by area of both bulk LPG and cylinders• Membership of UK LPG

Doncaster, United Kingdom

New business development, visiting potential customers & establishing greater understanding of their business so as provide a cost saving solution in line with the clients aspirations for growth within budgetary control. Demonstrating products & presenting proposals. Continue to develop & maintain a trust relationship. - Generate quotations/proposals having profiled & sourced the required client solution via the EMEA supply chain. Manage customer pipeline through to order placement. Manage phased projects & provide consultancy for future product/services upon release that may benefit the client’s future requirement. Continue to account management & act as the reporting line for any concerns/issues & future business developments. Leveraging the client relationship in order to attain introductions to other potential customers & utilising their experiences with ACS for reference & case studies. Attend network events (such as the Chambers); exhibit at events; & host networking events. Active member of the manufacturing steering group with Doncaster Chamber. Manage the corporate sales department which consists of a team of account managers & a prospecting team. Hold regular meetings where performance against targets & related rewards & incentives for motivation are discussed as well as personal development progressions, team ideas & initiatives for continuous improvement. Forecasting & reporting statistical evidence of activity to the business/Directors. Keeping abreast of commercial activities & new product/service solutions. More recently & due to the financial restraints in the private sector, I actively sought to prepare ACS in readiness for public sector tendering by ensuring sufficient standards are met (e.g. insurances/IIP/ health & safety policy/equal opportunities policy/CHAS). Hence, I registered with public sector tenders (councils/schools/Police/Fire & Rescue/NHS) & tendering at the PQQ stage.

Manchester, United Kingdom

Management of the multi-million pound Software licensing business with a team of account sales specialists (£19 million year to May 2005, average 25% margin). Provided on-site/internal consultancy to both existing partners and new customer’s in-line with company objectives of product. Operating markets include Consumer/mail order, Public Sector (NHS/Education/Local and Central Government), Corporate (1000+ PC’s), Key (50 to 99 PC’s) Small Business (up to 50 PC’s) On-site and internal consultancy via all major communications media. Pipeline management and accurate forecasting leading to business sales reporting. Sold into the 167 PC World retailers throughout the UK. Management (negotiation/closure) of sales projects/tenders/contracts including multinational organisations such as PITO, Network Rail and Mastercare. Generate and delivery of performance targets (KPI’s). People management competences include recruitment, performance, motivation, time management, training/coaching/development, appraisals, absenteeism, grievance and discipline. Development and maintenance of relationships with partners (suppliers/manufacturers). Established and facilitated the on-line portal in order to work more productively with partners. It is proposed that this will be linked directly with the internal system for automatic update. (EDI virtual warehouse/connected enterprise)

Sheffield, United Kingdom

Strategic development and implementation of global marketing objectives for the purpose of sales growth and proven target driven success. Sustained growth of product mix. Exceeded Microsoft target of £12 million sales/revenue and 10% profit margin ending July 2002 (3 month period), equating 43% of Insights total sales/revenue. Identify new product and market opportunities. Statistical measurement of activities for each of the target markets including consumer/mail order, small/medium business, multinational enterprises and international. Good networking and presentation skills. Established major relationships and branding such as Microsoft, HP, IMB and Compaq. Identify, develop, deliver & assess internal product training programmes both on-line and internal. Acquisition & merger experience and in-depth knowledge of the integration of companies. Manage, support, motivate and retain staff at multiple sites (24). Proactive endeavours succeed in providing the internal departments and external customers with precise and timely product information. Merchandising and marketing internal/external such as brochures, catalogues, posters, mailers, e-mailers and Internet. Organisation and facilitation of exhibitions and symposiums such as Earls Court and Birmingham exhibition Centre.