Jamie Anderson Email & Phone Number

- Responsible for managing a block of 30 groups in the 100-299 segment worth over $50,000,000 - Lead, formulate and implement long and short range strategies and account plans and resource deployments in support of territory initiatives and the sales and retention premium goals. -Develop, implement and maintain effective and efficient face-to-face contact with executive level account management and decision-makers. -Interface with various levels of internal and external customers explaining marketing concepts, resolving complex problems and administrative issues, and discussing proposals and retention activity as required. -Develop specific retention strategy to identify and recognize individual customer characteristics, understand the decision-making process and gain trust from all labor, management, governmental decision-makers and independent agents. -Provide the customer with information related to alternative methods of healthcare delivery which includes financial alternatives such as funding options. -Explore possible jeopardy situations and develop sales and service strategies to retain the group. Implement and maintain an effective proactive resell process increasing premium income in existing markets. -Design and coordinate account seminars, trade fairs and employee meetings including staffing, promotion and materials. -Coordinate and assist in the education and training of group contact personnel and members in an assigned territory on BCBSM and/or BCN benefit programs. -Provide customer benefit and rate information using tailored proposal materials. -Participate in various forms of community relations to support positive corporate and marketing images. Other duties may be assigned.

- Responsible for managing a block of 55 groups in the 50-99 segment worth over $30,000,000 - Develop specific retention yearly strategy - Know individual customer characteristics, understand the decision making process and gain trust and respect from all labor and management decision makers and independent agents - Provide the customer with information related to alternate methods of health care delivery (e.g., HMO, POS, PPO, and Traditional). - Include financial alternatives such as funding options - Use resell process to coordinate customer acceptance of renewals, open enrollment activities and the acquisition of information for the completion of necessary reporting - Explore possible jeopardy situations and develop and implement sales strategies to retain the group - Identify complex servicing problems, refer through appropriate internal channels and assure resolution of the problems - Coordinate and assist in the education and training of group contact personnel. Complete and share all sales plans with team members - Responsible for involvement in community relations activities to support corporate, sales and marketing images - Secure necessary data for the development of rates for proposed programs - Develop presentations of proposed programs in order to meet customer needs and close the sale - Coordinate the successful implementation of new business enrollment with the sales office - Participate in various forms of community relations to support positive corporate and marketing images