Alejandro 'Jandro' Ramon Email & Phone Number

New York, Ny, Us

New York, New York, United States

Greater New York City Area

Manages distributed team of six to ensure product delivery and updates meet client satisfaction and needs. Seeks growth through weekly team-run training sessions, daily mentoring, and reviews to guide team towards their goals.Delegates feature testing, deployment changes, and incoming client support requests to the appropriate parties. Brings both managerial and hands-on experience to quickly de-escalate and resolve immediate client issues. Accountable for high risk client concerns and priority client product requests.Prioritizes product roadmap to maintain product/market fit through experience and direct communication with clients' marketing and project teams. Takes a holistic approach to product development by working as a bridge between leadership, sales, support, and development teams to ensure alignment in product development cycle.Oversees product installations for both US based and international clients. Communicates product features and system deployment standards during pre-sale process, coordinates product installation by generating documentation and advising project management teams, manages and participates in on-site audio/visual installation, and conducts post-sale client trainings to ensure product adoption and client success.

Greater New York City Area

Liquid Galaxy is an immersive and panoramic display technology used to showcase geospatial, three-dimensional, and panoramic content and data in an interactive and shared space. Responsible for the support, installation, and management of various Liquid Galaxy installations around the world. Responsibilities involve all aspects of the installation process: - Merging client needs with End Point's requirements- Providing detailed CAD drawings of the system- Specifying components and generating a Bill of Materials- Overseeing and performing the installation on site- Managing client communication as technical representative - either by performing on-site training directly with the client or remotely troubleshooting on Linux based systems. Involved in content generation through using Google Earth and the user facing Content Management System or by working directly within a system's PostgreSQL database.

Burbank, Ca

Full TimePart of small, multidisciplinary development team for Playmation product.(http://www.playmation.com/avengers)Responsibilities-Rapid prototyping for feature testing (learning new proprietary programming languages as needed for toy grade IC's, electronics hardware)-Moved 6 character figures through code release process by communicating with third party approval center, Disney partners, Hasbro team, and Hasbro manufacturing while making electronic design changes or software updates as needed.-Root cause analysis and debugging of engineer's circuits and problematic toy samples.-Created gameplay flowcharts detailing gameplay features and overall flow of product use and how it connects with the overall system-Film and edit video "sizzle reels" to create interest in feature, internally-Other: electronic component ordering, maintaining lab space, product development meetings between Disney and Hasbro team, documentation

Waltham, Ma

Full TimePart of engineering consulting team, contracted to improve manufacturing of mass produced small personal medical devices.Responsibilities-Root cause analysis of in-line device failures-Control 6-axis robotic arm to simulate and isolate manufacturing failures-Travel to manfucaturing plant to implement upgrades and changes-Allocate end-of-project material to various third parties involved in contract-Debugging software and hardware failures in device test software and hardware using lab equipment (oscillocope) and j-link segger-Other: electronic component ordering, documentation

Burlington, Ma

Full TimePart of Electrical Design team for commercial LED lights, assisted engineers in product development process.Responsibilities-PCB assembly and rework, both SMT and Through Hole-Project: Design PCB to safely provide enough current to various LED fixtures at the same time for a Sales Demo kit (designed in Altium)-Other: component ordering, updating firmware, running illuminance tests

New York City

Part TimePart of Liquid Galaxy team, a panoramic display system that uses one master node to control several slave nodes to provide an immersive experience for the user. Partnered with Google maps team. (https://liquidgalaxy.endpoint.com/)Responsibilities-Assemble system and test functionality in house-Travel (SF, LA, NY, Ottowa, etc) to represent company at various Google and conservation conventions by assembling system at event and introducing interested parties to the system-Used Ubunutu Linux and SSH to add media and control liquid galaxy computers-Maintain company inventory in Excel

New York City

Full TimePart of Liquid Galaxy team, a panoramic display system that uses one master node to control several slave nodes to provide an immersive experience for the user. Partnered with Google maps team. (https://liquidgalaxy.endpoint.com/)Responsibilities-Assemble system and test functionality in house-Travel (SF, LA, NY, Ottowa, etc) to represent company at various Google and conservation conventions by assembling system at event and introducing interested parties to the system-Used Ubunutu Linux and SSH to add media and control liquid galaxy computers-Maintain company inventory in Excel