At m2, we leverage decades of experience in association management, sales, marketing, convention and event planning and business to business communications. Our diverse backgrounds feature a track record of strategic thinking, association management, brand development and advocacy.We believe spirit and passion drive successful commerce and relationships fuel a company's bottom line. We believe in clear and bold communication -- in creating a direct link between business and communities. We all have a role to play in improving where we work and where we live.m2 offers the following services and solutions:• Association Management • Brand and Web Development • Strategic Communication • Workforce Development Strategies • Community Development and Engagement• Team TrainingFor more information, visit our website at www.m2performancestrategies.com._________________________________________________________________________________________CONTACT ME TO LEARN MORE:Jan Williams, Operations Manager ◙ jw@m2performancestrategies.com ◙ (317) 371-9748

Manage all office administration and client relationship management / retention. Streamlined inventory ordering process resulting in significant efficiencies and cost savings, increasing practice profitability. Manage all billing and collections from patients and vendors. Provide nutritional and wellness consultations for providers and patients. Create marketing programs to promote all aspects of the practice including elective aesthetic procedures performed.

Collaborated with mortgage originators and owners of the company to develop strategic marketing plan to grow business in hyper competitive markets. Increased company visibility and customer base through the creation of targeted marketing programs designed to partner with realty groups to promote services. Developed and led customer retention and appreciation programs

Developed marketing programs to grow the business by driving brand recognition and customer loyalty. Led program to cultivate new customer prospects by tapping into referral sources in hyper competitive markets. Created targeted marketing programs to engage mortgage originators to drive more referral business to the team

Managed $4M marketing budget including radio, TV and event planning. Developed and managed all corporate sponsorships. Managed all customer appreciation and loyalty programs for the industrial, commercial and residential customers.