Jane Britt Email and Phone Number
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Energetic, ambitious manager with experience in customer relationship building, sales forecasting and inventory control. Strong personnel management experience, focusing on training and motivation. Can quickly establish rapport with individuals of all management levels and varied cultural backgrounds.
Gerson & Gerson, Inc.
View- Website:
- bonniejean.com
- Employees:
- 59
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Customer Service Account ManagerGerson & Gerson, Inc. Apr 2012 - PresentMiddlesex, NcManage 25-30 unionized order fulfillment workers for manufacturer of girls clothing with 50 million in sales a year. Create work flow to ensure shipments are on time as well as prepped to customer specifications and shipped on timeImplemented better controls to achieve 97% Inventory accuracy. Launched "Lean" process for shipments, increasing efficiency by 10%.Research and provide documentation to reverse customer chargebacks that are issuedReview and update procedures in customer compliance guide which allow orders to ship with no issues.
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Salon DirectorPriscilla Of Boston Jun 2010 - Dec 2011Cameron Village, Raleigh NcResponsible for Managing all aspects of salon operation to ensure achievement of 4-wall contribution. Best opening year of salon since ownership under David's Bridal, with 2 million in sales.Resolve customer service issues so that there is positive word of mouth and referrals that help build businessFormed team for new store opening and continue to develop associates with ongoing training and mentoringEffectively maintained custom order management within company standards -
Marketing Director/ Customer Service ManagerMedlin-Davis Jan 2005 - May 2010Raleigh Nc AreaMedlin-Davis Cleaners is a second generation dry-cleaning company with a loyal customer following for over 60 years.Implemented Training manual for all Customer Service Representatives. Introduced employee incentives to build morale. Created and maintained electronic newsletter sent to existing customers,including list of services, cleaning tips, and trivia. Newsletter coupon yielded a return of 7%Initiated direct mail program with returns of 5%Developed relationship with Komen Foundation by becoming yearly sponsor for "Race for the Cure". Organized a Medlin-Davis employee team to participate in race.Led "SPOT" software conversion in all 10 stores.Spearheaded the update of company website to make more user friendly and highlight home pickup service
Jane Britt Skills
Jane Britt Education Details
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Associates Degree -
Sea Pines AcademyHigh School Diploma
Frequently Asked Questions about Jane Britt
What company does Jane Britt work for?
Jane Britt works for Gerson & Gerson, Inc.
What is Jane Britt's role at the current company?
Jane Britt's current role is Customer Service Manager at Gerson and Gerson.
What is Jane Britt's email address?
Jane Britt's email address is ja****@****ean.com
What is Jane Britt's direct phone number?
Jane Britt's direct phone number is +121220*****
What schools did Jane Britt attend?
Jane Britt attended Peace College, Sea Pines Academy.
What skills is Jane Britt known for?
Jane Britt has skills like Inventory Management, Sales, Customer Service, Management, Visual Merchandising, Leadership, Retail, Marketing, Time Management, Sales Management, Process Improvement, Training.
Who are Jane Britt's colleagues?
Jane Britt's colleagues are Erika Gomez, Niroshika Udayangani, Annaleise (Angel) C., Ernesto, Jr. Yambao, Maria N Capellan, Beth Smith, Jae Yun Chung.
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