Jane Cavin Email & Phone Number

St George, Ut

Liaison to suppliers, distribution and our Field Sales Team by creating Opportunities for new designs to completion, quotes, samples and technical assistance

St George, Utah, United States

Primary responsibilities were to oversee the execution, development and refinement of the Sales Support team and related processes as well as collaborate with multiple departments and leaders.Created SOPs for Sales Support team for all related responsibilities which were used for training and new hires.Reduced processing time for Amazon orders from 3 days to 1 day and reduced chargeback fees for late orders and ASN ( Advanced Shipping Notices) by 75%.Worked with other IT resources to establish and evaluate interfaces new ERP system for the company.Trained inside and field sales team as well as customer service department on the new ERP system.Reviewed and re-vamped the MAP Policy by adding TrackStreet database which decreased our MAP violations by 80%.

San Diego, Ca

Planned, purchased, and accurately tracked supplies, materials, consignment inventory and coordination of delivery details as defined by development projects and volume production.Management of supply chain consisting of purchasing, planning/scheduling, stock room/inventory control and shipping and receiving. Company was a distributor of electronic components.Coordinated and expedited flow of material, parts, and assemblies between departments, according to production and shipping schedules or department priorities, and compiled and maintained computerized records.Reviewed production schedules and related information and conferred with department supervisors to determine material requirements and identify overdue materials and to track material.

Received vendor of the year for 2008, 2009 and 2010 from a top customer. Provided on time delivery, quality product as well as responding in a timely manner for their emergencies and “rush” reports throughout the year. Results: Customer increased their business by 15% each year.Increased territory booking/shipping budget and gross profit each year by 25%.

San Deigo, Ca

Evaluated/analyzed inside sales/customer service. Streamlined procedures and developed department manual.Overhauled inside sales. Developed, implemented and trained inside sales personnel on sales and customer service techniques. Formulated policies and schedules utilizing knowledge identified from training needs, business systems, and company processes.Achieved the “Outstanding Achievement Award” from M/A-Com an OEM. Worked closely with the manufacturer, sales team and customers to increase business as well as focus. Results: reached 107% of projected sales for the year.

San Diego, Ca

Improved employee morale. Implemented new training system with clear criteria for raises, promotions and other incentives. Established a tracking system to monitor training modules.Designed and implemented a multi-purpose orientation for newly hired employees to foster positive attitude toward company.

San Diego, Ca

Increased sales and revenues. Trained sale staff on techniques, customer service, inventory, control/loss prevention, and merchandising. Launched inventory control program. Developed and implemented an inventory control procedures for the department.Examined teaching methods and training aids. Reviewed teaching methods and training material to determine whether or not standards were met. Devised new training aids and implemented them into the program.

San Deigo, Ca

San Diego, Ca

Reorganized job description. Reviewed, analyzed and rewrote job descriptions for greater efficiency. Streamlined positions for greater efficiency.

Masters Of Science, Education

Magna Cum Laude

Bachelor Of Science, Education

Cum Laude