Jane Davidson Email & Phone Number

United States

Novi, Michigan, United States

Responsible to assist with requests from Dealer/A&D customer base throughout the State of Michigan, with complete quotes of any/all products represented by DCS (OFS, Andreau World, Humanscale, Merge Works, Ultra Fabrics). Generate small product renderings, layouts, and specifications using CET and Project Spec programs. Order material samples, punch list issues, organize and maintain showroom.

United States

Assist Sales team with creating quotes, order entry, checking acknowledgements, tracking/monitoring ship dates, and expediting orders to meet customer requests.

Novi, Michigan, United States

In-Store Design Consultant to Homeowners, Professional Installers and Independent Residential Designers in the selection of hard surface materials from flooring to wall tile and decorative specialty tile designs for new construction and existing home interior remodeling. Most projects included kitchens and multiple bathrooms, basement remodels, custom bar areas and fireplaces, for large scale square foot blueprints.

Suburban Collection Showplace Novi Mi.

Manage the Exhibitor Service desk for Consumer and Trade shows, assisting exhibitors during move-in and move-out with freight, labor services and booth display furnishings.

Southfield, Mi

Operations Administrator, 2016-2018Developed, implemented and monitored the Receiving and Service Repair processes.Responsible for all incoming repair service calls and requests to order warranty parts and expedite turnaround time with service techs. Receive all incoming labor/service requests from Intermarket Haworth Dealers, set up quotes and orders along with coordinating Installations with project managers/customers. Manage all Work Order Service requests for the entire Beaumont Health System Account. Director of Customer Experience, 2014-2016Implemented a CSR training program to meet the requirements for the "Haworth Best in Practice" dealership qualifications.Responsible for the lead role in setting up and launching a new E-Commerce System to improve and streamline dealer processes.Continuous Improvement measurements to increase gross profit, and decrease profit erosion throughout the order process cycle. Sr. Account Administrator, 2000-2014Responsible for Procurement of Contract Furniture and Floorcovering products for the Sales & Design Teams. Assist teams with collaborating on several large multi-million dollar bids/RFQ'sOrder Processing/Management with multiple worldwide furniture vendors Expedite orders based on project timeline and manufacture lead times; producing documents for the Project Managers & Installers; punch list resolution and specifying; Project close out and final invoicing. Major project portfolio includes: Detroit McNamara Northwest Airport, Crain Communications HQ, Compuware HQ, Lear HQ, Archdiocese of Detroit Relocation, Beaumont Health System, and several Automotive suppliers.

Bachelor Of Science (Bs), Human, Environment And Interior Design

Certified Event Planner 2019, Special Events & Management