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Jane Eckert Email & Phone Number
Telecommunications Network Analyst
at
Lakeland Community College
1 work email found
@forestcity.net
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Telecommunications Network Analyst
Location
Cleveland, Ohio, United States
Who is Jane Eckert? Overview
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Quick answer
Jane Eckert is listed as Telecommunications Network Analyst at Lakeland Community College, based in Cleveland, Ohio, United States. AeroLeads shows a work email signal at forestcity.net and a matched LinkedIn profile for Jane Eckert.
Jane Eckert previously worked as Network /VoIP Tech at Forest City and Voice Administrator / Data Network Administrator at Cgi Federal. Jane Eckert studied at Cleveland Institute Of Technology.
Company email context
Email format at Lakeland Community College
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{first}{last}@forestcity.net
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Profile bio
About Jane Eckert
With more than 20 years in the Information Technology industry, With a wide range of experience providing business support, as well as developing, documenting, and testing business technology solutions in the Healthcare, Government, Manufacturing, Higher Education and Financial technology.
Listed skills include Active Directory, Troubleshooting, Infrastructure, Technical Support, and 23 others.
Current workplace
Jane Eckert's current company
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13 roles · 36 years
Jane Eckert work experience
A career timeline built from the work history available for this profile.
Telecommunications Network Analyst
Current- VoIP / Network level 3 support for the campus
- Created Documentation on Voice configuration, BTN’s, DID’s, circuit identification and maintain policies / procedures for the voice infrastructure
- Managed and supported Cisco telephones Endpoints, Jabber 11 / 12, Cisco Agent Desktop / Supervisor, voice mails by performing moves/adds/changes and Video Conferencing equipment. Utilized BAT for bulk configuration of.
- Manage and provide support for Version 10.5 -11. 5 for Cisco Phone System Cisco Communication Manager, Cisco IM & Presence, Cisco Unified Contact Center Express, CUIC, Cisco Unity Connection, Cisco Expressway, VCS, and.
- InformCast (Singlewire) for the Panic alarms on the endpoints, College Cameras thru Milestone software and the S2 door alarms.
- Engaged / Assisted in design / configuration / implementation / manage upgraded Cisco Communication Manager 10.5 to Cisco Communication Manager 11.5, Cisco IM & Presence 11.5, Cisco Unified Contact Center Express 10.6.
Mar 2018 - Present
Network /Voip Tech
- Network Support / VoIP with level 2 and 3 support for the Corp office, 6 Regional Office, 36 office buildings, 32 shopping centers, and 115 apartment complexes.
- Created Documentation on Voice configuration, BTN’s, DID’s, circuit identification and maintain policies / procedures for the voice infrastructure
- Managed and supported Avaya, Toshiba systems, Shore Tel, UCaaS, Lucent, Ring Central and Pro Voice hosted solutions, various telephones Endpoints, voice mails by performing moves/adds/changes, and various different.
- Installs, supports, and maintains in-house, voice data, and video equipment. This includes configuring, diagnosing, repairing, upgrading, and optimizing all telephones systems and services, voicemail, and PBX.
- Managed and supported Avaya Aura System Manager 6.3, Communication Manager, CS 1000, Session Manager, Element Manager, Messaging, AAC7, AAC8, Mutare EVM, and Vera Smart Call Reporting.
- Monitored all Network device / Phone system issues thru analyzed logs thru Solar Wind and WireShark
Nov 2016 - Mar 2018
Voice Administrator / Data Network Administrator
Cgi Federal
- Network Support / VoIP with level 2 and 3 support for the Cleveland and San Antonio Healthcare by responding to incoming work orders, trouble tickets and email regarding equipment of connectivity problems.
- Created Documentation on Voice configuration, circuit identification and process
- Maintain policies and procedures for the voice infrastructure deployments
- Managed and supported end users of Cisco telephones Endpoints 7945, IPCC 8.6, Jabber 9.1 to 11.6, Cisco Agent Desktop / Supervisor and voice mail by performing moves/adds and changes. Utilized BAT for bulk.
- Maintain a data repository and knowledge base of information related to the system and devices
- Applied Cisco CA Certs, FIPS and patches to the Cisco Communication Manager and to the endpoints per the client.
Mar 2012 - Nov 2016
Technical Support Centre Rep. Specialist
Cgi Federal
- Field Service team with level 2 and 3 support and Day to Day IT Operations for the Cleveland BPS Business Unit.
- Main Technical support for Equipment (Laptops, Servers, Desktops and Printers) and Software. Also testing new software.
- Main Support for the Nortel Phone System (VOIP), CS1000 and Call Pilot, setup of new phones (1120e and 1140e) and soft phone on laptop.
- Support Cisco VOIP Phone System
- Work with the Network cabling CAT5e and CAT6, Fiber and Electrical wiring thru out the Business Unit. By working with the Contractors with various Expansions (Build Outs) for the BPS BU.
- Worked with PSTN, PRI, ISDN and T1’s (VWIC) with various vendors Telco company (AT&T, Verizon, Etc.….) for provision / troubleshooting ISDN services for jitter, latency, and packet loss for voice quality / connectivity.
Sep 2008 - Nov 2016
Weekends Help Desk/Computer Operations Support
Cleveland Clinic - Hillcrest Hospital
2011 - 2014
~3 yrs
Weekends Help Desk/Computer Operations Support
Cleveland Clinic- Marymount Hospital
1998 - 2011
~13 yrs
Pc/Network Support Specialist
PC Technician/Network Support Specialist for the Healthcare and Government Business Unit, also the Midwest Regions. Support both PC’s and Network clients, by supporting calls and resolving all problems relating to hardware and software issues. Setup, installed and maintain the Servers, PC’s and printers thru out the Business Unit. Worked with the Routers.
Mar 2003 - Sep 2008
Pc Technician/Support Specialist
2000 - 2002
~2 yrs
Sr. Computer Operation / Help Desk
Ridge Tool Company
1999 - 2000
~1 yr
Computer Operations Support Specialist
1998 - 1999
~1 yr
Computer Operations Coordinator / Help Desk
Jun 1994 - 1998
System Programmer
1990 - 1992
~2 yrs
3 education records
Jane Eckert education
Education record
Cleveland Institute Of Technology
Education record
Cuyahoga Community College
Education record
Polaris Career Center
FAQ
Frequently asked questions about Jane Eckert
Quick answers generated from the profile data available on this page.
What company does Jane Eckert work for?
Jane Eckert works for Lakeland Community College.
What is Jane Eckert's role at Lakeland Community College?
Jane Eckert is listed as Telecommunications Network Analyst at Lakeland Community College.
What is Jane Eckert's email address?
AeroLeads has found 1 work email signal at @forestcity.net for Jane Eckert at Lakeland Community College.
Where is Jane Eckert based?
Jane Eckert is based in Cleveland, Ohio, United States while working with Lakeland Community College.
What companies has Jane Eckert worked for?
Jane Eckert has worked for Lakeland Community College, Forest City, Cgi Federal, Cleveland Clinic - Hillcrest Hospital, and Cleveland Clinic- Marymount Hospital.
How can I contact Jane Eckert?
You can use AeroLeads to view verified contact signals for Jane Eckert at Lakeland Community College, including work email, phone, and LinkedIn data when available.
What schools did Jane Eckert attend?
Jane Eckert studied at Cleveland Institute Of Technology.
What skills is Jane Eckert known for?
Jane Eckert is listed with skills including Active Directory, Troubleshooting, Infrastructure, Technical Support, Cisco Call Manager, Customer Service, System Administration, and Consulting.
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