Jane Evans Email & Phone Number

I believe great customer service means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is my top priority and my aim is to create loyal, returning customers.I have been working in the world of customer services for over 10 years working my way up from a Customer Services Representative to Customer Experience Manager, where I am responsible for the complete customer journey and life cycle. I focus on utilising great communication techniques and motivating the sales and customer services to deliver this. I have responsibility for building sustainable relationships and trust with customer accounts. I leverage the Customer Relationship System, Microsoft Dynamics, to target, understand and engage with our customers and prospects in order to build and nurture relationships and find new opportunities. If you would like to know how a CRM system can transform your business' communication strategy, please do connect with me via messaging.