Information Technology And Telecommunications Manager
CurrentBackground and Experience:Barracuda AppliancesCisco ProgrammingMac OS X and iOSMobile Devices including Apple and AndroidMSA\SANS configuration and maintenanceMicrosoft AzureMIcrosoft Office Professional all versionsPC desktop, server troubleshooting and design/maintenance/build capacitySophos Enterprise Console Antivirus PlatformTeamviewer and other Remote Support ToolsVMware and VSphere Windows Desktop OS all versionsWindows Server all versions including DatacenterSystem DevelopmentSetup, administer, and manage company servers for 100+ employee based and 1,500 student-based educational center.Coordinate the acquisition, and installation of all computer hardware and software. Develop documentation for systems, programs, and user training.Design and MaintenanceAdminister and maintain all company workstations.Administer and assist with the maintenance of all Internet, router and firewall configurations.Manage and design the installation of wiring for computer networks and wireless configurations.Oversee the maintenance of data management and telephony systems.Define applications system environment policies, procedures and practices.Implement vendor supplied upgrades and patches.Network System Problem Solving Function as a network administrator including the deployment, configuration, maintenance and monitoring of active network equipment as well as troubleshooting and resolving all network connectivity issues.End User SupportCoordinate all user and software support.Resolve user problems within applications systems in a timely manner.Provide and supervise helpdesk application systems and phone support.Instruct introductory level computer courses.SupervisionSupervise and evaluate full time staff member and various interns.Supervise development and implementation of all technology upgrades.
