Jane Foreman Email and Phone Number

Using my HR skills on a new Reactive Water Mobilization with South East Water project. My role is to assist with Team On boarding and project mobilisation. Since the mobilisation phase I have also been working as the projects Community Liaison Officer.In addition I have been assisting with bid preparation and submission on additional South East Water Projects.

In this role I worked as the Hotels Manager primarily assisting with the process of new business start ups within Hotel Housekeeping. I worked across a range of properties in Greater Melbourne, Perth and Darwin. My role was to oversee the initial set up, structuring and staffing of the teams, spending a great deal of time interstate working with the new teams to refine our processes and create a profitable business.For smaller properties I would work with the franchisee from the outset to allow them to take over the business and create their own operation.

I joined Pegasus 6 months prior to the Soft Opening of the property, during this time I drove all Rooms based aspects of Pre Opening – including the recruitment and induction of the Rooms Division Team, the creation and implementation of pre opening Standard Operating Procedures, local supplier sourcing and the set up of systems and facilities such as hotel PMS and POS, hotel PABX and internet services.During the pre opening and ongoing post opening phase I have had the opportunity to utilize my project management skills to lead a team of sub contractors who completed the remaining guest and accommodation areas during the soft opening operational period. This role is in tandem with managing the day to day operation of the slowly increasing room inventory as a Resident Manager.

This 500+ room resort had extensive grounds and facilities. My role was quite extensive and included overseeing the following areas :In house laundryLandscaping TeamRecreation TeamFront Office and TransportationHousekeepingThe Resort had just been through its opening phase and I spent time with the Rooms Team training Accor processes and procedures. In addition I also conducted training sessions in Yield Management, Accor Guest Survey Systems and Customer Service.

This was a challenging property in Central Vietnam set on 10 hectares and was a 6 month fixed term mission to assist with the pre opening. The resort was not quite completed but had several failed attempts to open. There were a number of challenges for the preopening period including ; long term existing staff who were resisting changes being made to their work routine, ongoing snagging and perfection works during the soft opening phase, challenges with certification and final sign off for systems and equipment.My main areas of responsibility were :Assisted with the Mass Recruitment of all staff in the absence of a HR ManagerCreating and facilitating the initial staff OrientationSet up of Front Office Procedures - PMS Set Up / EPay System Completion of handover checklists for all areasWorking with owners construction team to ensure completion of all areasConducting end of Probation Performance Evaluations for Heads of DepartmentsCreation of resort printed collateralSet up of all resort off line web sites and handover to sales and Marketing Team

I was given a 6 month mission in Hanoi to assist with the opening of this property in Hanoi. In this role I was responsible assisting with the recruitment of all staff - pre opening induction and training, establishing of all SOP's, installation of the PMS system, assisted with procurement, rooms set up and opening operations.

•Consult and monitor progress with appointed Architects•Work with and assist Interior Designers•Assist owners with design concept and layout of both front and back of house•Assist owners with design concept and lay out for Food and Beverage outlets, accommodation rooms, Health Spa and Retail•To work with the construction team and monitor progress•To coordinate contractors for completion of works•To conduct regular site meetings •Develop Pre – Opening manual for Life Resorts•Develop operating criteria for each department•Develop Critical path for Pre and Post opening activities•Prepare pre opening and operational budgets

www.villahue.comStrategic planning from May to opening in August and beyondWorked with construction team to finalise projectSetting of core values, standards, policies and proceduresDeveloping and training financial systemsSetting up of core modules for studentsLiaising with the "owners" and local statutory authoritiesTraining and development of local Vietnamese managersDeveloping and implementation of Sales Strategies and Yield Management strategieshttp://www.luxdev.lu/en/activities/project/VIE/031