Jane Galano Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

Dubai Emirate, United Arab Emirates

Dubai

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns

Salahuddin Road, Dubai, Uae

Provides courteous service to guests and communicates clearly through the telephone. Responds to guest’s questions regarding the hotel, in-house facilities, and local events. Work in close cooperation with reception, housekeeping, F&B outlets, and banqueting, kitchen and sales department, maintain effective communication with all department to ensure smooth service delivery. Records, executes and insure guests’ wake-up calls and up selling food and beverage alternatives. Empowered to handle guest’s requests and issues to ensure that guest’s leaves the hotel happy.

San Fernando City, La Union, Philippines

Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues. Serving food and checking with guest’s satisfaction through excellent and exceptional service. Answering outside and in-house guest’s calls and attending to their requests. Open and close cash registers and ensure cash sales, room charges, city ledger and credit card transactions.

Bachelor'S Degree, Bachelor Of Science In Hospitality And Tourism Management Major In Hotel, Resort And Restaurant Mgmt, A+

Bachelor'S Degree, Bachelor Of Science In Commerce Major In Hotel And Restaurant Management/Tourism, B

Bachelor'S Degree, Bachelor Of Science In Hotel And Restaurant Management, B+