Customer Service Sales Representative
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jane Gitau Email & Phone Number
Customer Service Professional | Sales Executive| Project Management
at
Zia Africa
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Professional | Sales Executive| Project Management
Location
Nairobi County, Kenya, Kenya
Who is Jane Gitau? Overview
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Quick answer
Jane Gitau is listed as Customer Service Professional | Sales Executive| Project Management at Zia Africa, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Jane Gitau.
Jane Gitau previously worked as Customer Service Sales Representative at Zia Africa and Social Media Manager at Virtually Jane. Jane Gitau holds Certificate, Customer Service Excellence from East Africa Customer Care Center Ltd..
Company email context
Email format at Zia Africa
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Zia Africa
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Profile bio
About Jane Gitau
Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Analytical Skills, Connectivity, Client Delivery, Business Driven, and Online Advertising. Strong support professional with a Diploma focused in Project Management from The Co-operative University of Kenya.
Current workplace
Jane Gitau's current company
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6 roles
Jane Gitau work experience
A career timeline built from the work history available for this profile.
Social Media Manager
Current
Virtually Jane
Oct 2023 - Present
Customer Service/ Operations Lead
-Listen and respond to customers' concerns,issues and questions.-Booking and dispatching customer rides.-Social Media management.-Responsible for generating monthly invoices to clients.-Recommend services according to customer needs.-Prepare service and customer reports by gathering data collected during customer interactions.-Developing and documenting.
Oct 2022 - Oct 2023
Customer Service & Sales Representative
Urembo Nyumbani Enterprise
- Respond to customer queries and complaints on a day-to-day basis.- Handle client accounts.- Aiding customers select appropriate products to meet their needs and expectations.- Manage the checkout including processing orders, refunds and credit notes and processing transactions.- Manage the online ordering and reservation system, ensuring all orders are.
Aug 2020 - Sep 2022
Customer Service Representative
- Respond to customer queries and complaints via call or email.- Handle both inbound and outbound calls.- Maintain and record customer's information in their assigned accounts.- Onboard new clients.- Conduct Telesales.- Provide correct information to customers.- Ensure good customer service.
Oct 2018 - Jul 2020
Project Manager
State Department Of Housing Urban Development And Public Works
Jul 2018 - Sep 2018
2 education records
Jane Gitau education
Certificate, Customer Service Excellence
East Africa Customer Care Center Ltd.
Diploma, Project Management
The Co-Operative University Of Kenya
FAQ
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Quick answers generated from the profile data available on this page.
What company does Jane Gitau work for?
Jane Gitau works for Zia Africa.
What is Jane Gitau's role at Zia Africa?
Jane Gitau is listed as Customer Service Professional | Sales Executive| Project Management at Zia Africa.
Where is Jane Gitau based?
Jane Gitau is based in Nairobi County, Kenya, Kenya while working with Zia Africa.
What companies has Jane Gitau worked for?
Jane Gitau has worked for Zia Africa, Virtually Jane, An Nisa Taxi, Urembo Nyumbani Enterprise, and Techno Brain Bpo / (Ites) Limited.
How can I contact Jane Gitau?
You can use AeroLeads to view verified contact signals for Jane Gitau at Zia Africa, including work email, phone, and LinkedIn data when available.
What schools did Jane Gitau attend?
Jane Gitau holds Certificate, Customer Service Excellence from East Africa Customer Care Center Ltd..
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