Jane Gititu Email & Phone Number

Nairobi

 Coordinating staff around the kitchen, restaurant and bakery sectors.  Delegating respective staff for respective duties.  Preparing duty rota of the staff and allocating days off respectively.  Ensuring stock is taken for every item in every sector.  Ensuring requisition is properly taken for missing items.  Dealing with customers’ complains respectively and providing solution up to my capability.  Handling any arising matter amicably before escalating to my superiors.  Scheduling for periodical meetings and deliberating about any arising matters with the other employees and my superiors.  Introducing ways of maximizing on profit and cutting on cost and at the same time maintaining customer’s satisfaction.  Assisting my colleagues in service to customers.  Holding training to my colleagues regularly for better services to clients and to ensure harmony among staff.

Nairobi

Kenya

 Preparing ala carte dishes according to the specifications of the clients. Following different recipes and producing satisfactory end dishes. Presentation of various dishes with various appropriate garnishes. Ensuring hygiene and sanitation at and around my working station. Managing the work station with the help of the chef in charge and ensuring I make requisitions of the missing items. Ensuring personal hygiene before, during and after meal preparation. Using the correct tools for the correct use and always being fully armed with chef’s kitchen tools. Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Posting orders in the billing systems and billing them. Taking ala carte orders and serving them appropriately. Serving drinks and cocktails to the guests appropriately. Carrying out miscen plus according to the menu provided. Making cocktails and serving them appropriately.

Kenya

Responsibilities Teaching Kikuyu Language to a Foreigner.

Kenya

Responsibilities Taking ala carte orders. Preparing table d’hote menus and producing the appropriate meals. Taking orders of food and drinks and serving them appropriately. Printing out bills using the billing system. Making payments of bills appropriately. Recording the room status and ensuring all amenities are provided. Managing the laundry rooms. Booking reservations for guests and making necessary communication. Checking in guests in the system and allocating them rooms appropriately. Taking stock in all the units of the hotel. Preparing stock sheet and feeding in data appropriately. Preparing office records and transaction receipts.

Responsibilities Taking both ala carte and table d’hote orders. Carrying out miscen plus of the day and the later meals. Taking orders of food and beverages and serving them appropriately. Posting orders in the billing systems and billing them. Running the kitchen with the help of the chef. Making cocktails and serving them appropriately. Arranging the bar and taking stock of each beverage. Cleaning the guest rooms and recording their status. Arranging the linen room and ensuring the linen are enough and clean. Making and receiving guests’ calls and making appropriate communication. Guiding clients at the reception. Checking in guests in the system and allocating them rooms. Taking stock of each department and sub- department of the hotel. Making requisitions of the department and issuing items appropriately. Preparing transaction receipts and cheques for different suppliers.

Kenol

Responsibilities Teaching computer packages

Kenol

Responsibilities Conduct office administrative duties. Welcome guest and answer their questions amicably. Perform clerical duties. Receive external calls and respond to their queries.