Jane Gustafson Email & Phone Number

As a nursing unit manager at BE Smith, I oversaw the financial, service, and quality aspects of a 10-bed trauma ICU. I also ensured high standards of clinical outcomes, quality improvement, and employee and patient satisfaction.During my interim leadership, I achieved the following key accomplishments:• I led and motivated outstanding healthcare teams, ensuring high staff morale and professionalism. As a the result, I improved the employee retention rate by 23%.• Working with unit leadership, we decreased the vacancy rate by 23% and eliminated the need for agency staff, saving costs and enhancing the quality of care.• Improved the productivity of the trauma unit from 82% to 98.2%, meeting the organizational goals and standards.• To address the educational need for novice nursing financial management, I worked with the finance director to develop and share a PowerPoint presentation on nursing productivity and financial management. This presentation is available on the University of Louisville Hospital website and is used for nursing leadership training.• I established a shared governance council within the trauma unit, fostering a culture of collaboration, accountability, and empowerment among staff members.

Iowa City, Iowa, United States

In this position, I achieved a series of promotions based on exceptional leadership to safely provide quality patient care, promote quality assurance, and encourage regulatory compliance. I direct nursing unit performance by developing and implementing new policies. I work with the Patient Advocate to enhance the Patient Experience. • Reorganize employee onboarding orientation to facilitate new hires. • Collaborate with key leaders to create and unveil a safety falls plan.• Collaborate with unit leaders to reduce the incidence of Hospital-acquired Pressure Injuries.

Iowa City, Iowa, United States

In this position, I directed nursing recruitment, onboarding, training, & orientation, offering hands-on coaching, mentoring, and guidance. I promoted regulatory compliance to uphold all federal, state, & federal regulations. I worked with diverse teams to enhance patient safety and sharpen healthcare service delivery. • As Interim Nurse Manager, supervised a team of 42 full-time employees. • Successfully reduced the cost of contract labor by 33% through active collaboration with executive leadership to develop and implement an internal contract agency. • Managed 24-hour healthcare operations to facilitate a 27-bed telemetry unit. • Led the transfer to new Electronic Medical Record (EMR) implementation to improve nursing performance. • Achieved Joint Commission compliance by conducting daily audits and building comprehensive nursing documentation.

Waukegan, Illinois, United States

I redefined daily healthcare operations at two units in this role by supervising nursing education and steering healthcare coordination. I applied my expertise in strategic leadership, nursing practice development, clinical governance, team development, conflict resolution, workforce planning, and strategic management to improve health service by improving nursing division and hospital department performance.• As Nurse Manager, strengthened staff performance for 52 full-time employees with coaching, mentoring, and guidance.• Oversaw daily healthcare operations to support a 26-bed Intensive Care Unit and 17-bed Orthopedic & Bariatric surgical unit.• Restructured new hire orientation program by delivering material resources, providing classroom management, and managing team participation.• Presented staff education to support patients with Sepsis, Targeted Temperature Management Therapy, Continuous Renal Replacement Therapy & Post-Operative Cardiovascular Surgery.• Arranged daily nursing documentation & evaluations to optimize organizational performance aligned with Joint Commission compliance.• As Nursing Chair, assisted Code Blue Committee by increasing emergency response time through training, program management, and continuous process improvements.• As Nursing Chair for Shared Governance Staffing Committee, enabled nursing operations through policy & procedure development.

Maywood, Illinois, United States

Conveyed vital initiative during a time of rearrangement and advocated crucial changes to fabricate a solid clinical group that gave consistent, great patient consideration. Dealt with every single operational capacity, including staffing, booking, preparing, strategy improvement, administrative consistence, staff competency, and patient relations. Set up new cycles to guarantee maintainability and consistency. Established a climate that advanced the arrangement of cooperative, protected, patient-focused consideration.

Appleton, Wisconsin, United States

As a clinical team leader at a nonprofit medical center with a 22-bed ICU and a 55-bed remote telemetry monitoring unit, I ensured compliant and high-quality patient care by implementing necessary changes. I managed all operational functions, such as staffing, scheduling, training, policy development, regulatory compliance, staff competency, and patient relations. I developed a high-performance team of 75 FTE, providing them with essential tools to succeed and guiding them to career advancement• As part of the COVID-19 response, we converted a 22-bed standard ICU into a 22-bed COVID isolation unit. We also developed and delivered a critical care education program for non-ICU nurses who were assigned to work in the COVID ICU. The program covered topics such as COVID patient care, intubation, proning, and resuscitation decisions. We used a combination of didactic lectures and bedside mentoring by experienced ICU nurses.• I boosted nurse recruitment by 19% and retention by 34% in only four months• Collaborated with Hospital education to initiate an orientation program with dedicated preceptors to create an excellent learning environment for critical care nurses• Collaborated with unit staff to improve communication by 22% with nurses in the ICU and 17% with patients in 2 months, according to Press Ganey surveys• I created a bundled process of standard care and led its implementation with compliance • Collaborated with the Quality department to devise a tool to enhance consistency in data collection for sepsis and mortality• Chair for the Mortality Review, Sepsis, and Resuscitation Committee.

Rockford, Illinois

Managed clinical and administrative operations at one hospital under the not-for-profit OSF Healthcare brand with an emphasis on productivity, profitability, team performance, and patient satisfaction. Oversaw strategic planning, nurse and technician hiring, onboarding, team mentorship, payroll, financial oversight, budgeting, and compliance.• Supervised 41 direct reports, instilling a focus on quality, safety, and continued professional development• Initiated shared governance, which increased engagement, ensured accountability, and empowered the nursing team• Hired traveler nurses and technicians and encouraged them to stay beyond the 13-week expectation• Successfully passed the 2018 Joint Commission inspection with zero findings and personally monitored compliance at all times • Improved work-life balance for the team that was always on call by staggering start times based on patient appointments• Decreased overtime to 2% after analyzing data and ideating a plan that would still meet patient needs and productivity standards

Kenosha, Wisconsin, United States

Managed a 12-bed ICU, a 60-bed remote telemetry monitoring unit, and a patient call center. Managed staffing, scheduling, performance evaluations, workflow efficiency, quality assurance, and compliance.• Boosted staff retention from 10.9% to 20% while improving engagement through shared governance and team-building activities• Sourced and selected a dedicated Charge Nurse to drive consistency in leadership for the nursing team• Created quarterly ICU education sessions with SMEs on crucial topics to elevate team knowledge, training, and expertise.• Achieved a 137% growth in patient experience scores while also reducing readmission rates after hiring a Patient Call Manager• Launched telemetry units of two other hospitals and served as an essential resource to those teams.

Worked for two different healthcare staffing companies, providing exemplary patient care at various hospitals nationwide.• Worked as a CVICU/ICU Nurse in Magnet healthcare systems and Level I trauma centers• Gained experience contributing to medical, surgical, cardiac, neurological, and ICU teams

Laramie, Wyoming

Directed care teams for 12-bed inpatient Behavioral Health Unit; ensuring efficient operations and provision of services in alignment with state and federal regulation sand governing organizationsDeveloped plans for improvement activities, including community relations with ancillary services.

Marshfield, Wisconsin, United States

Operating Room: Specializing in Cardiovascular and Orthopedic: Managed care inside the surgery room, assisting the team in maintaining and creating a comfortable, safe environment for the patient and observing the team from a comprehensive perspective.Post-Anesthesia Care Unit: Provided care for patients recovering from anesthesia, including general, regional, and local. Surgical Intensive Care Unit: 26-bed intensive care unit level II trauma center: Registered nurse. I provided care for patients with life-threatening medical conditions, who have experienced invasive surgery, accidents, trauma, or organ failure.The unit educator for Cardiovascular services: Responsible for designing, implementing, evaluating, and revising academic and continuing education programs for nurses.

Fond Du Lac, Wisconsin

Educated students in the principles of pharmacology and proper implementation of the Nursing Process with selected pharmaceutical agent classifications. Clinical instructor for Adult Medical - Surgical students.

Masters Of Science In Nursing, Nursing Education

Activities and Societies: Sigma Theta Tau International

Bachelors Of Science Nursing

Associate'S Degree, Nursing