Instigated a new retail website resulting in increased traffic and revenue, I managed the process from design to implementation focussing on key customer requirements.For the last 3 years I have been responsible for business development from initial customer requirements, taking orders and managing the delivery and payment process.Identified critical deficiencies in the supply chain for key products, developed supplier relationships and important new customer relationships to deliver an additional £1.5 million turnover in less than 12 months.

Selling niche insurance to cover fees into accountantsEstablished strong relationships with accountants in my territory to increase new business sales and achieved 105% of target in my first year thereby improving the companies sales and profitabilityCo-ordinated with my designated tele-appointer to create a great working rapport becoming the second longest standing BDM in the team and helping us both over achieve on sales targets and profitability.

Redbox are a trading company based in the UK specializing in IT products and Consumer Electronics . Analysed products and researched new customers globally to improve sales and profitability. Organised databases to facilitate easy contact with all customers by products they bought. Increased sales by 375% over two years whilst increasing profit by 2% net.

Temporary Assignment dealing with HP and Smart Displays.

Compudal Limited are a distributor and reseller of IT and consumer electronics products. Established new mobile phone division for a company that didn’t sell mobile phones as they were looking to diversify their product range. Increased company turnover by over £4 million whilst also improving profitability.Co-ordinated new supplier arrangement to buy iPhones in quantity as noticed a money making opportunity. Improved supply chain (being able to buy 200 at a time rather than 2) and profitability. Increased company turnover by over £1 million making over £160,000 profit.

Expansys plc was set up in 1998 to provide sim free handheld devices, with various acquisitions it grew to a global plc listed on aim in the UK. Analysed sales database to create a new corporate sales department. Established a new department of 12 from scratch with turnover of £6 million with circa 4,000 customers, making in excess of £1 million profit a year.

Riverdeep was established in the U.K. in 2004 and is a provider and publisher of ICT resources selling across the full educational spectrum.It is part of the broader Houghton Mifflin Rivergroup plc, which operates in over 40 countries worldwide and with a turnover of $1.5 billion.Working across the sales function - internal telesales, external field sales, business development, reseller management. My main focus was on B2B relationship development within the UK and International education software arena.• My intelligence and hard work were recognised early on and I was given almost a free rein to explore partnerships which I considered beneficial.• I turned a negative advertising sales cold call into a profitable relationship and managed to move most of our aged stock earmarked for imminent disposal. • Initial development of international distributor relationships, moving software into channels we had not previously used and opened early relationship discussions with Dell and other such strategic partners. • Mentoring and ad-hoc training for the majority of the Riverdeep internal sales team

Operating in worldwide markets purchasing mainly IT products from major international manufacturers and selling on to wholesalers, national distributors, brokers, e-tailers and major retailers across Europe. It took over Intempo in Oct 2004 and carried on the same business.In my job, I have consistently been the top sales achiever and have;• Opened a large number of new accounts, many of them being large distributors in Europe and the UK, by cold calling and acquiring market information from contacts.• Tracked world wide price trends. Noted new product announcements, replacements and obsolescence’s. Maintained awareness of upcoming technologies.• Built long lasting relationships with customers.• Been responsible for broker sales assisting customers retain value in their IT products sales by increasing margins whilst maintaining competitive resale prices• Made decisions on stocks, account management of existing and potential customers, supply logistics. Negotiated prices and freight costs. Traded in several currencies and gained import/export experience.• Sold a diverse range of products, from complex network solutions to single PDA’s, requiring an appropriate understanding of customer business operations and requirements.• Used knowledge of internet working for VOIP, Wireless and Security Solutions, including equipment and technologies of the major international company Cisco Systems.

A small public company dealing in the distribution of computer components, such as Hard Drives, Monitors and Motherboards. Trading throughout the UK by telephone and email. The company experienced rapid, high rate, growth throughout the 1990’s. At the time I left I was the top sales person (out of 20), producing 25% of the company's sales and, marginally, 40% of its profits.• As Account Manager, brought in new business and managed existing clients.• Clients obtained by cold calling and then developing long-term client relationships with an emphasis on service and integrity. Such service was essential when the clients had limited time and needed working products delivered to site quickly.• Built up a database with over 300 active customers. Opened new markets for CCM's products - from small one-man entrepreneurial outlets / retail shops to corporate organisations, local government, schools & colleges.• As team leader for five other account managers, I trained them in cold calling and sales closure techniques. • Oversaw customer returns, chased outstanding debts and provided technical support.