• Research, identify and analyze market trends and product categories to help drive sales and propose new items to the customer.• Responsible for all obtaining all quoting information, costs & samples from overseas teams.• Works with sourcing teams on all product details and cost design that works within the customers pricing strategy to win the sale.• Manage the day-to-day order operations and actively communicate with the customer and overseas offices to ensure flawless execution of the order fulfillment cycle.• Maintain clear and accurate records of purchase orders and production schedules.• Liaise with cross functional team on production, logistics and delivery issues; resolve issues as they arise.• Organize and timely execute all aspects of the artwork process from the design phase to the commercial packaging; effectively communicate and manage artwork timelines, milestones, and status of projects to overseas offices and customer.• Collaboratively contribute to bidding processing-related duties to ensure that all inquiries are processed in a timely manner; complete the customer's portal (product specifications, production facility, packaging requirements), Product Pricing and Product Information Forms at the tendering and Order Confirmation's stages.• Coordinate and timely distribute incoming/outgoing samples to/from factories and customer.

• Create and update all product specifications, pricing, and supplier information. • Receive, review, accept, and enter all customer sales orders and purchase orders with suppliers.• Review all samples and work with the customer and supplier to update samples and packaging until approval is reached. • Communicate efficiently and effectively with buyers and product managers about any issues that arise, including sample approval, production, and logistics. • Manage all account portals.• Create all shipping documents for suppliers to submit to post production.• Create and submit all invoices for timely payments.

● Negotiate pricing, shipping, and payment terms with key accounts and sales reps.● Review, accept, and execute all purchase orders.● Manage all key account portals.● Monitor EDI daily to ensure accuracy and efficiency. ● Provide samples and product information to key accounts and sales reps.● Educate and coach sales reps of all products, keeping their customer’s needs in mind.● Form new relationships and cultivate current relationships with customers.● Travel as needed for trade shows.

●Supervise warehouse employees throughout pick and pack process to ensure accuracy and quality on every US order.● Ensure all key account orders are labeled and packed correctly.● Coordinate all shipping of key account orders with the appropriate routing departments.● Organize and manage receipt of goods from LCL shipments from overseas.● Manage all inventory in and out of 3PL warehouse.● Assist in planning inventory allocations from UK warehouse.● Manage quality control when issues arise with product.

● Review, enter, and approve all sales orders.● Manage the workload of the warehouse, keeping a constant flow of orders daily.● Process all US payments daily.● Contact customers when payment issues arise.● Chase payments from customers on payment terms.● Monitor and deposit all checks from US customers.● Provide excellent customer service over the telephone, in writing and in person, being a championwithin the business.● Communicate with all prospective US customers, answering questions and overcoming obstacles. ● Liaison between the US warehouse and office with the corporate headquarters in London, communicating daily with upper management. ● Managing and updating information captured in database daily, and work with the DistributionManager to provide summary and progress reports so that on-going improvements can be madeand monitored.● Deal with credits, returns, and missing item queries as necessary in line with company procedures.● Resolve post-dispatch queries and problems.

Responsible for managing the Kid’s Apparel, Baby & Handbag department while sourcing and developing new products. • Assisted Handbag Buyer in producing the required number of products per year while maintaining the success rate.• Developed Merchandise Plan with direction from Director and VP for contribution to the department.• Attended top tradeshows to scout potential trends and products including ABC Kid’s Expo, Magic, and ECRM. • Attended NY Market weeks to select new products in current vendors’ lines. • Communicated daily with vendors to maintain product pipeline to meet personal and team metrics each season.• Initiated product development projects to create LTD exclusive merchandise.• Negotiated costs with vendors to achieve retail prices that accommodated LTD’s lowest price objective.• Outlined merchandising objectives to be used for website and catalog by Advertising department.• Proofed ads to ensure products were effectively marketed and objectives were carried out.• Analyzed and interpreted weekly catalog sales with Divisional Manager to understand industry and customer trends.

● Assistant to Buyers for Giftware and Tabletop. Previously worked for Home Decor andFurniture buyers.● Mastered Visible and Compass software for sample tracking, details, specifications,and attributes of products, quality assurance documents, and purchase orders.● Gather sales history and competitor pricing for presenting products to management fortest orders.● Communicate daily with vendors to negotiate pricing and ship dates, retrieve productinformation, and request samples.● Proof draft ads to make sure products were effectively marketed and objectives werecarried out.● Serve as contact between LTD warehouse and vendor on orders received withissues and return authorizations.● Write Ad Features and Layout for the Buyer.● Participate in presentations between management and the Buyers.● Develop new products under supervision of buyers and management.

●Assist Assistant Buyers and Buyers for Home Décor, Giftware, Furniture, Housewares,Hardware, Tabletop, and Sporting Goods.● Measure all products and enter the Specifications and Details into Visible.● Create and Revise Purchase Orders.● Communicate daily with vendors to negotiate shipping deadlines and retrieve additionalproduct information.● Assist in receiving samples from vendors

● Driven to meet or exceed sales, customer service and loyalty program standards.● Communicate effectively, connect with customers, and demonstrate an enthusiasticand positive attitude.● Demonstrate product and service knowledge to inspire the customer in theirpurchases.

● Manage all shipment and processing the store receives.● Implement changes in floor sets, window designs, and marketing.● Maintain high visual standards of store and back room.● Maintain the time processing reports in the computer system.

● Sell high end furniture, rugs, and design window treatments.● Design floor plans with customers’ new furniture purchases.● Customize furniture using high end textiles.● Maintain organized database of customers and their specific needs.

● Provide gracious, quick, & efficient customer service with a sense of fun in fastpaced, team oriented retail environment● Knowledge of product, merchandising techniques, current advertising, promotions,catalogues, loss prevention, inventory, & POS.

● Maintain sample library.● Meet with vendors to discuss new products.● Draw up floor plans by hand and in CAD.● Meet with clients in their home to collect measurements and participate in consultations.