Coach, support and align Site Leadership and employee teams across the Power and Data sector in lean and continuous improvement tools and methodologies to support Moog’s lean transformation efforts.• Assist site leadership teams in learning lean management system behaviors in order to sustain process stabilization gains leading to improved profitability.• Supporting site teams with the execution of lean tools through kaizen events such as business process standard work to improve quality and efficiencies.• Create and share best practices across the company through the support of Group and Corporate lean forums.

Senior business analyst and IT project manager for a small printing company based in Richmond, VA. Responsible to evaluate, develop and implement projects for both internal and external clients.• Managed web and database development team inclusive of contract resources on projects to enhance existing company website (annual web sales - $2MM). Utilized Agile project methodology in Team Foundation Server to track and test project results prior to deployment.• Worked with large corporate clients to design and develop on-line satisfaction surveys delivered via e-mail. Assisted clients with report design and metric analysis to identify trends and areas in need of improvement.

New position created in Quality Division to organize and elevate visibility of corrective action processes from the supplier level to the end customer. Streamline existing Quality team program to reduce scrap and rework costs.• Developed, managed and reported on the Corrective Action Board (CAB) process at the request of Lockheed Martin to fully resolve customer identified defects for the Blacksburg Components Group. Assisted internal quality teams reporting to the board with problem solving methodologies, tools and data collection efforts. • Worked with customer six sigma black belts and internal production managers to organize and execute team continuous improvement events such as kaizen blitzes.

Coordinate transfer of assembly operations and materials to lower cost vendors in Latin America. Position responsible for analysis of operational flow, transfer of engineering technology, operations scheduling and offshore inventory.

Managed multiple projects and supported analytics to increase retention of existing mortgage customers.Started a new service quality program. Simultaneously identified and managed service improvement projects.