Attendance Administrator – Abbeywood Community School, Bristol – November 2013 – Present• Responsible for managing, monitoring and updating the attendance system for students.• Ensuring that registers are taken on a daily basis.• Downloading messages from the attendance answer phone.• Updating individual student attendance records.• Ensuring that parents are notified of the absence of a student on a daily basis by using the Teachers to Parents system.• Follow up attendance issues of attendance by letters and phone calls.• Triggering the agreed action in relation to letters, phone calls and texts.• Providing information to the Senior Leadership Team and other relevant staff regarding attendance.• Providing information for external agencies regarding attendance.• Meeting with the Education Welfare Officer on a regular basis or when issues occur.• Securing additional medical evidence regarding attendance where necessary.• Liaising with other members of the Concorde Partnership with regard to the attendance of partnership students.• Ensure that information is provided for Fire Drills and other emergencies.• Collate and maintain whole school attendance data for highlighted non attendance concerns.• Co-ordinate and administer meetings with parents and the Education Welfare Officer.• Receiving visitors to the school.• Dealing with enquiries from parents and students.• Assist in any other capacity in office procedures as necessary.• First point of contact for parents and other school visitors or telephone calls, dealing with queries or identifying appropriate person to refer to.

PA and secretary to the Head Teacher from 2002 until the school became federated in 2009.I am now employed as a secretary as part of the Quantock Federation of schools. Duties include :First point of contact for school.A wide range of secretarial and general office duties, including diary management for 3 executive members of staff including the Executive Headteacher, Associate Headteacher and Senior Teacher. All tasks undertaken requiring advanced ICT skills. Collection and banking of day-to-day monies and issuing receipts and invoices where necessary.Answering telephone calls and dealing with enquiries from parents and visitors to the school.Organisation of both onsite and offsite school events.Updating school records using the school’s workstations and various school software packages. This includes producing reports/spreadsheets/lists etc and also ensuring that all pupil details are up to date and correct. Mentoring and supporting new members of the administration team. Administering First Aid when required.Compilation and distribute all letters to parents.Collection and design of all promotional material including the school brochure, monthly newsletter and any other school promotional material, including contacting the press and writing articles. Assembling and submitting new and updated information for the school website.Sending/receiving e-mails and researching the County Council’s in-house website for information relevant to the school and implementing the various tasks whilst adhering to specific deadlines.

Truck and Bus Builder is a local company that publishes and distributes specialist publications to those who have a professional interest in bus and coach building and manufacturing. I worked part and full-time over the period. Duties included :Data input using Microsoft Access, T.A.S for accounting and Microsoft Office/Works for general administration.Following up customer enquiries by telephone and email, processing of orders, payments, cancellations and renewals.

Registered self-employed child minder looking after and warranting the safety and welfare of the children. Responsibilities encompassed were ensuring that the children were happy, content and stimulated. All required administration was undertaken to fulfil my obligations and responsibilities to the various authorities.

Part-time position, touch-typing postcodes onto mail and facing first and second class mail. Code desk work was monitored for accuracy and speed.

Provision of clerical service for all sections within the office and depot, so that district objectives were achieved. Duties included :Receiving customer requests, setting up and processing all clerical aspects, from initial contact and correspondence to charging and invoicing. This involved verbal and written contact with customers and outside bodies. Also duties including company initiated activities such as meter exchange and service relay programmes.Dealing with customer complaints and disputes.Allocation of work to contractors.Daily setting up, monitoring and updating records ensuring that all information is up to date and accurate.Dealing with customer and client telephone enquiries.Liaising with external organisations and financial institutions.Supervision of Assistant Clerks and training of clerical staff.Deputising for Team Leader.