Jane Kozenko Email & Phone Number

- Developed and implemented the “Onboarding” product for all new employees of the company, including: methodology and business processes, preparation of TOR for dev team, launch as part of the corporate mobile app, creation of e-learning courses, evaluation methodology, work with user feedback. - Participated in a large-scale transition to HR electronic document flow: research, feedback and custdev, information support, training, work with negativity. Over 90% of the company's employees were successfully transferred to ED within 1.5 years. - Increased the efficiency of recruitment work through automation, process analysis and new approach to paid promotion.- Launched automation (chatbots, landings, robots) to simplify the interaction with the company for employees and candidates. - Improved employee engagement and retention by shaping and formalizing business processes, implementing flexible management and control tools. Over the last 2 years, more than 950 activities aimed at increasing engagement have been implemented at 60 enterprises of the company. - I successfully manage cross-functional project teams of up to 60 people each.

- Successfully built anti-crisis communications during the period of acute international and economic tensions. - Established interaction with authorities and regulators, expert participation in industry organizations. - Developed and launched an ESG strategy, including regular ESG reporting, an updated strategy for the corporate charity fund and volunteering. - Promoted the company from the top ten to the top three federal retailers in terms of media mentions.

- Developed and implemented an external (including international) communications strategy, which allowed us to successfully conduct 2 IPOs, expand cooperation with foreign clients and the industry, and increase recognition in the domestic market. - Developed and systematized internal communications to better inform employees and increase engagement.

Product Manager

Journalism