Jane Le Cluse Email & Phone Number

Dorking, Surrey

Took over these archives in 2011. Responsible for acquisitions, cataloguing and general care and maintenance. Catalogue to be digitised (currently on card index). Answering enquiries a large part of job. Training volunteer archive assistants and stewards. Undertaking research for enquirers who are unable to visit.

Responsible for provision of Records Management across seven countries in Europe, Middle East, North Africa and the Caribbean. Differing cultures require excellent communication skills, building relationships based on national culture, across all functions and levels of the business.Records Management: Converting shared drive environment to Documentum EDMS; data migration; auditing new systems, processes and procedures, including retention schedules to ensure legislative and good governance requirements are met.Change Management: training for Data Protection and Privacy requirements in some countries where these are not a part of the business culture.Mergers & Acquisitions records and document management.Divestiture Records and Data Management on closure of offices and sale of assets and legal entities.Strategy longer term: e-mail management, Search functionality across all data sources; records governance requirements built-in to business processes and procedures and to software implementations.

Moving hardcopy documents and artefacts from company headquarters building prior to building refurbishment; strict deadlines met whilst adhering to records management best practice. Included appraising 5000 boxes of documents, and reboxing a further 2000 boxes before removal to the company's records and archives facilites in the Midlands.Livelink EDMS: on working party implementing this system whilst project managing the data move above. In-depth information interviews; information audits; designing classification schemes based on company information model.Staff Management: nine staff, mixture of professional and clerical; recruitment, on the job training and performance reviews.

Customer-focused information service to Atkins staff worldwide. Also acted as the Group Data Protection Officer.Change Management for Information Provision: closure of traditional library and establishment of "virtual" electronic library. Provision of innovative and flexible access to information on wide range of engineering subjects using electronic databases, intranet and internet sources to meet changing and challenging business needs.Intranet: Managed launch of second-generation intranet with new content management software (Media Surface). User-friendly system with users able to update pages without need to learn new software; automatic deletion of pages on reaching end-of-life; introduced knowledge management area - The Knowledge Exchange (still in existence) a Q&A forum; niche skills map; best value practice; vettted, reliable website links for further information.Archives & Records Management: Project managed a major review of a valuable resource; risk assessment of systems; reported with recommendations to senior management for exploitation of resource, streamlining to adhere to retention and good governance requirements and recommended implementation of EDMS.People Skills & Staff Management: responsible for the recruitment, development and management of 13 staff, mostly professionals; leadership through major changes in services. Strong inter-personal skills and communications; developed network of internal company contacts with whom I worked to devlop service relevant to business needs.Financial Management: Responsible for the budget preparation, spend and management of over £1.5 million p.a.