Digital Workplace governance lead responsible for intranet and collaboration tool governance in a highly regulated division of 27K employees. Responsible for digital workplace governance development during a period of broad-scale platform migration from on-premise to cloud-based services.

Provide digital project management expertise to deliver strategic solutions for enterprise Teamworks intranet sites, ensuring that business goals and governance standards are met in this highly regulated industry.Key project: HR for International Employees• Led this multi-year project to replace an old site and publish 375+ new and existing pages in phases, with an improved cohesive content strategy and enhanced employee experience• Organized over 40 global subject experts, led their communications and coordinated their contributions to the site • Created the schedule and provided on-going direction for our core team of 5 plus associated members to produce content strategy, UX testing, design, writing, SharePoint development, SEO and validation of project deliverables• Led regularly scheduled project meetings; collaborated with technology teams; created issues logs and managed them to resolution • Managed required translation content changes, including implementing new approaches to digital presentationKey Project: New External Staffing System• Worked with this multi-year enterprise system implementation effort to replace existing intranet content and create multiple new pages over three phases. This new business critical system replaced 2 legacy systems used by all US managers who bring in consulting or contracting resources.• Complexities influencing this project included working with 12-15 SMEs while adopting a new taxonomy, and making adjustments for on-going incremental changes to business processes and rolesOther accomplishments• Led an urgent project to change over 30 pages of benefits content that required an NDA for all project participants• In addition to large scale projects, concurrently leading additional smaller scope, ad hoc projects• Ensuring ADA requirements by managing the PDF tagging process• Quickly creating numerous communications including presentations and procedure documentation

Responsible for the team producing new and updated content and tools on stthomas.edu, a site of over 250K pages with over 400 contributorsSpecific accomplishments include:—Rebrand of entire stthomas.edu site, updating templates to mobile design, providing training to over 200 users, migrating content for over 150 templates and content types—Implementation of OneStThomas, the university’s first web-based intranet—Buy vs Build and design firm selections, including new CMS partners, program and project planning for an upcoming 3 year long public site redesign—Launched multiple websites and landing pages for new program offerings, and implementation of third party and proprietary applications for digital signage, course selection and more —Improved the team’s performance and reputation during a period of major and sustained change at the university with minimal turnover

I led a team of designers, developers, project managers and technologists at the largest private university in Minnesota. We provided a wide range of digital solutions for the university, working collaboratively with stakeholders across campuses.Highlights of this period included a major web re-branding project, a large content migration and template upgrade, and multiple functional updates to tools and proprietary applications, all during a period of massive organizational change at St. Thomas.Recognized with a University of St. Thomas Student Government Accolade Award in 2014 for selection and implementation of the first mobile app for students.

6/13-5/15--Direct a team of twelve developers, analysts and coordinators responsible for the the University's proprietary web applications, sites and tools.11/12-6/13--Manage business analysts working on a wide range of proprietary web applications.

Web content strategy, user experience design, learning technologies, RFP management consulting. Engagements include user experience design for CaringBridge.org; web content development for Brain Traffic; project management, usability and learning technology projects for Fredrickson Communications and Horizontal Integration clients.

Department responsible for EDI order fulfillment; led team of 25+ through challenging SAP implementation.

Responsible for web strategy development, content management, user interface design, IT/business governance and e-learning technologies. Provided leadership to web designers, content management developers, instructional designers, business analysts and project managers. Under my direction, the department implemented member, provider, agent, group and public portals; implemented enterprise content management; an enterprise LMS and established governance processes.