Jane Moua Email & Phone Number

Madison, Wisconsin, United States

-Responsible for reviewing and editing claims that had missing or incorrect information, ensuring compliance with relevant regulations, and verifying necessary corrections-Expertly edited missing claim fields using the OCR (Optical Character Recognition) repair queue and OnBase, contributing to the precision of claims processing-Effectively communicated with team members, creating a seamless remote teamwork environment through Microsoft Teams, facilitating efficient collaboration

Madison, Wisconsin, United States

-Responsible for the prompt entry of orders within OnBase & Epic programs to expedite accurate test ordering for enrollment in the Lab department-Identified documents & completed the entry process according to company procedures-Worked independently in a timely manner, while also contributing to an overall team effort environment to meet required metrics by doing 70+orders/day with 90%+ quality -Exceled in a remote 1st setting by communicating effectively with staff through verbal and written communications through Outlook & Teams-Mentored & trained incoming staff on the accuracy of entering orders according to Lab department processes

Madison, Wisconsin, United States

-Coordinated and assisted 50+ members/day with medical & transportation appointments through phone and email -Used 70wpm data entry skills to verify that demographic and insurance information was complete and accurate-Utilized Outlook and Citrix programs to properly input and document data -Responsible for navigating dual screens, answering calls promptly, and faxing through Cisco Finesse & RightFax programs-Created a strong teamwork atmosphere in a remote setting by actively participating in team meetings and getting to know coworkers on a personal level -Directly communicated, sought authorizations, & obtained referrals with healthcare providers like Access & Familia Dental, UW & SSM Health to meet members' needs

Seoul, South Korea

-Educated Pre K to Elementary classes (50-minute) ages 4-8-Main courses: Phonics, Reading, Speaking-Prepared class materials and activities (speeches, art projects, puzzles, etc.) -Organized lesson plans & hosted events (Parties, Spelling Bee, etc.)-Responsible for holding interviews for incoming teachers by asking questions and making hiring decisions as part of the panel -Designed classroom decorations to include charts, nametags, and personalized cubbies -Aided co-teachers as the to go person for computer applications such as Word, Excel, and Power Point documents

Goyang, Gyeonggi, South Korea

-Taught 11 (40-minute) classes per day for kindergarten & elementary-Main courses: Grammar, Writing, Speaking, Science, Debate, History-Prepared class materials: lesson plans, power points, arts & crafts -Assigned and corrected homework accordingly to teacher guide handbook-Inputed student information and montly evaluations into school database

Sheboygan, Wisconsin, United States

-Prepared pizzas and other entrees according to company standards-Responsible for completing kitchen work to meet health and safety regulations-Accountable in charge when manager was not present-Provided customer service and accurately handled transactions as a sales clerk-Trained new employees

Kohler, Wisconsin, United States

-Provided support to the Accounting and Finance team by resolving issues with invoices & answering phone calls on a multi-line phone-Utilized clerical effectiveness and administrative professionalism to carry out debit memos, credit card receipts, hotel room changes, and guest cards-Scanned, reviewed, and filed invoices into RMS and Workflow programs

Bachelor Of Arts - Ba, East Asian Studies

Certificate Of Completion, Study Abroad Program